AMR EHAB ABDULAZIZ
Riyadh,KSA
Summary
To be in a position of established business, preferably insurance, medical equipment and electronic devices companies where I could contribute positively.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Key Account Manager - Healthcare Sector
Saudi Manpower Solution Company (SMASCO)
10.2023 - Current
- Manage and nurture relationships with key accounts, ensuring client satisfaction and contract adherence
- Serve as the main point of contact for key clients, addressing their needs and concerns
- Collaborate with operations and BDMs to ensure seamless service delivery and client satisfaction
- Prepare reports on account status, including challenges, opportunities and strategic recommendations
- Maintain relationships with existing clients by providing ongoing support and information
- Regularly follow up with clients and accounts on invoices and payments collection, and include the billing and collection team when needed
- Build and maintain positive relationships with clients to facilitate smooth billing and collection processes
- Maintain and grow relationships with key accounts, ensuring their long-term satisfaction and loyalty
- Ensure that all client interactions and engagements are conducted with professionalism and adherence to company standards
Account Management Supervisor
Saudi Manpower Solution Company (SMASCO)
05.2023 - 09.2023
- Maintains relationships with clients by providing support, information, and guidance, recommending new sales opportunities or recommending service improvements
- Services existing accounts and establishes new accounts by planning and organizing daily weekly schedule of visits and calls on existing or potential sales
- Adjusts content of sales presentations by studying the type of client business
- Resolves customer complaints by investigating problems; developing solutions & making recommendations to management
Regional Trainer
SAMSUNG
02.2022 - 04.2023
- Evaluate promoters performance to gauge where skills are lacking
- Create training programs to address skill gaps in promoter and prepare learning material for programs
- Develop the training programs for new employees and conducting surveys to gauge the effectiveness of the program
- Research new teaching methods and attending education conference
- Giving training to the promoter for TV and home appliances
Relationship Manager (Corporate Sales)
Elite Insurance & Reinsurance Brokerage Co.
02.2018 - 05.2021
- Sells insurance products by establishing new contacts and developing relationships with prospects
- Maintains relationships with clients by providing support, information, and guidance, recommending new sales opportunities or recommending service improvements
- Services existing accounts and establishes new accounts by planning and organizing daily weekly schedule of visits and calls on existing or potential sales
- Adjusts content of sales presentations by studying the type of client business
- Resolves customer complaints by investigating problems; developing solutions & making recommendations to management
Senior Sales Representative (Corporate Sales)
Al Rajhi Bank - Head Office –Bancassurance
04.2015 - 02.2017
- Sells insurance products by establishing new contacts and developing relationships with prospects
- Services existing accounts, map potential customers and generate leads for the corporate sector
- Monitors competition by gathering current marketplace information on pricing, products, new products, service quality, techniques, etc
- Maintain necessary data and records for the future reference
- Target bank clients from insurance perspective to maximize sales
- Supervise collecting balances
Relationship Manager (Corporate Sales)
Dar Attameen Company (TAWUNIYA)
02.2009 - 12.2014
- Sells insurance products by establishing new contacts and developing relationships with prospects
- Maintains relationships with clients by providing support, information and guidance
- Services existing accounts and establishes new accounts by planning and organizing daily weekly schedule of visits and calls on existing or potential sales
- Resolves customer complaints by investigating problems; developing solutions, making recommendations to management
Salesman (Retail Sales)
Omar Kassem Al-Esayi Group (PANASONIC)
09.2006 - 08.2008
- Direct sales at electronics stores & hypermarkets (Extra / Alworod), (Carrefour / Tala Mall)
- Welcome customers and offering them assistance
- Providing information on panasonic products
- Helps customers to select by offering suggestions and options
Education
Bachelors Degree - Computer Sciences
Egyptian High Institute for Computer Sciences
06.2004
Skills
- Sales & Negotiations Skills
- Communication & Customer Service Skills
- Computer Skills (Microsoft Word, Excel, PowerPoint)
Certification
- Samsung 2022MENA VD Master Trainer Conference
- Sales & Customer Service Program
- Anti-Money Laundry & Anti-Fraud
- Emotional Intelligence Program
- Negotiation Skills Program
- Communications Skills Program
- Tawuniya Products Knowledge
Personal Information
- Date of Birth: 03/29/81
- Nationality: Egyptian
Languages
English
Professional Working
Arabic
Native or Bilingual
Timeline
Key Account Manager - Healthcare Sector
Saudi Manpower Solution Company (SMASCO)
10.2023 - Current
Account Management Supervisor
Saudi Manpower Solution Company (SMASCO)
05.2023 - 09.2023
Regional Trainer
SAMSUNG
02.2022 - 04.2023
Relationship Manager (Corporate Sales)
Elite Insurance & Reinsurance Brokerage Co.
02.2018 - 05.2021
Senior Sales Representative (Corporate Sales)
Al Rajhi Bank - Head Office –Bancassurance
04.2015 - 02.2017
Relationship Manager (Corporate Sales)
Dar Attameen Company (TAWUNIYA)
02.2009 - 12.2014
Salesman (Retail Sales)
Omar Kassem Al-Esayi Group (PANASONIC)
09.2006 - 08.2008
Bachelors Degree - Computer Sciences
Egyptian High Institute for Computer Sciences
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