Amparo Cuevas
Kingsburg
Summary
Bilingual medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
25
25
years of professional experience
Work History
Medical Assistant
Kaiser Permanente
04.2000 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, allergies, chief complaint and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Empowered patients through education on self-management techniques for chronic conditions.
- Increased efficiency in office by implementing digital filing system for patient records.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
No Degree -
Fresno City College
Fresno, CAHigh School Diploma -
Riverdale High School
Riverdale06-1996
Skills
- Fluent in Spanish
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Data entry
- Electronic health records: Epic
- BLS/CPR certified
- Professionalism and ethics
- Medical office administration
- Adaptable
Timeline
Medical Assistant
Kaiser Permanente
04.2000 - Current
No Degree -
Fresno City College
High School Diploma -
Riverdale High School
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