Amos (TSUNG-TAI) TU
Vancouver,BC
Summary
I'm currently taking digital marketing for the Co-op program. And I used to work as a restaurant server, salesman, and event planner for the past 5 years. Those experiences made me learn about customer service, communication skills, and how to improve myself from mistakes. I'm passionate about everything and happy to face new challenges! I'm genuinely wishing that you could give me a chance to join in.
Overview
4
4
years of professional experience
Work History
Server
Domino's Pizza
06.2022 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Administrative Assistant
NEOact IMC
03.2022 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Chef, Server
Johnny Bro Healthy Kitchen
08.2020 - 02.2021
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Salesman
ZHU
07.2018 - 09.2018
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
Co-op Program - Digital Marketing
Greystone College
Vancouver, BCBachelor in Human And Social Issues Studies - Social Psychology
Shih Hsin University
Taipei, TW06.2022
Skills
- Cash Handling
- Sales Techniques
- Bill Computation
- Guest Satisfaction
- Corrective Actions
- Chinese fluency
Additional Information
Languages
Mandarin Excellent
Taiwanese Excellent
English Very good
Timeline
Server
Domino's Pizza
06.2022 - 10.2022
Administrative Assistant
NEOact IMC
03.2022 - 06.2022
Chef, Server
Johnny Bro Healthy Kitchen
08.2020 - 02.2021
Salesman
ZHU
07.2018 - 09.2018
Co-op Program - Digital Marketing
Greystone College
Bachelor in Human And Social Issues Studies - Social Psychology
Shih Hsin University
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