Amos Soko
Ottawa,Canada
Summary
Dedicated operations and retail management professional with over 15 years of experience leading teams, streamlining processes, and enhancing customer satisfaction. Known for strong work ethic, quick adaptability and hands-on leadership. Skilled in inventory management, team training, logistic coordination and quality assurance. Committed to continuous improvement and delivering results in fast-paced environments
Overview
18
18
years of professional experience
Work History
Stock Supervisor
Letellier Shoes
06.2023 - Current
- Managed inventory levels to ensure optimal stock availability and reduce shrinkage.
- Delivered exceptional customer service in fast-paced, high traffic environment.
- Managed receiving operations ensuring timely and accurate intake of merchandise
- Trained and mentored team members on best practices for stock handling and organization.
- Oversaw daily stock management operations to ensure optimal inventory levels.
Quality Control and Spare Parts Specialist
STRUCTUBE
08.2020 - 04.2023
- Conducted quality assurance inspections to ensure product met company standards.
- Managed Inventory levels and coordinated replenishment of products.
- Oversaw shipping and receiving operations, ensuring accuracy and timely processing of products.
- Trained and guided team members to maintain high productivity and performance metrics.
Operations Manager
STAPLES
08.2007 - 02.2019
- Directed end to end inventory management to ensure product availability and minimize shrinkage.
- Developed and executed daily operational plans and strategic initiatives to improve efficiency.
- Made daily planning and strategic decisions for the company.
- Oversaw stock room operations, ensuring compliance with safety and productive standards.
- Delivered exceptional customer care service by implementing process improvements and resolving escalations.
- Managed the copy and print center, supervising staff and ensuring service excellence.
- Supervised receiving processes, ensuring timely intake and accurate inventory documentation.
- Led planogram setup and merchandising to align with corporate visual standards.
Education
Business Administration
Middlesex College
03.2010
Skills
- Organizational skills
- Team leadership
- Planning and Execution
- Time management
- Excellent communication
- Shipping and receiving
- Adaptability and flexibility
- Problem resolution
- Warehouse management
Timeline
Stock Supervisor
Letellier Shoes
06.2023 - Current
Quality Control and Spare Parts Specialist
STRUCTUBE
08.2020 - 04.2023
Operations Manager
STAPLES
08.2007 - 02.2019
Business Administration
Middlesex College
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