Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
Director of Operations
Subsurface Construction
06.2023 - 11.2023
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Developed systems and procedures to improve operational quality and team efficiency.
Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Branch Manager
DFI
06.2020 - 06.2023
Maintained friendly and professional customer interactions.
Assessed employee performance and developed improvement plans.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Engaged employees in business processes with positive motivational techniques.
Managed over 50 customer calls per day
Branch Manager
DFI
02.2015 - 06.2020
Maintained friendly and professional customer interactions.
Assessed employee performance and developed improvement plans.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Engaged employees in business processes with positive motivational techniques.
Complied with regulatory guidelines and requirements.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Managed over 50 customer calls per day
Field Supervisor/Operator
DFI
06.2008 - 02.2015
Supervised field operations teams to complete projects within established timelines.
Monitored employee performance for compliance with regulations and policies.
Presented weekly and monthly performance reports to demonstrate team progress.
Planned and scheduled field activities according to set timelines and order of operations.
Met with customers to resolve issues and build productive relationships.
Kept teams on task to complete milestones on time.
Mentored team members in best practices to increase performance.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Trained workers in proper methods, equipment operation and safety procedures.
Inspected equipment and tools used for safe operation.