AMOR LIZA GRUTA
San Diego,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Seeking entry-level opportunities to expand skills while facilitating company growth. Adept at working effectively unsupervised and quickly mastering new skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
GRILL CITY SUPERVISOR
SEAFOODS CITY
11.2023 - Current
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained compliance with company policies, objectives, and communication goals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
District Control Officer
ABENSON VENTURES INC. Appliance, Furniture and Electroworld
01.2009 - 09.2019
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Conducted regular audits of register tills to ensure accurate balances were maintained at all times.
- Investigated incidents reported by staff, customers, and visitors as required.
- Monitored CCTV cameras to detect any suspicious activities or persons.
- Implemented strategies for reducing shrinkage due to theft, fraud, or error.
- Analyzed daily sales reports to identify any discrepancies or errors in order entry or payment processing.
- Manage operational risk, inventory and safeguard asset across all stores.
- Conducting daily and weekly inventory cycle-count=
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or
- Ensured compliance with all safety regulations within the store environment
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Helped customers find specific products, answered questions and offered product advice
Skills
- Point of Sale Systems
- POS System Troubleshooting
- Safety Procedures
- Cost Control
- Compliance Standards
- Inventory Accuracy
- Warehouse Organization
- Supply Inventory Management
- Stock Control
- Cycle Counting
- Shipping and Receiving
Personal Information
- Date of Birth: 09/10/81
- Gender: Female
- Nationality: Filipino
Training
- ADVANCED LEADERSHIP COURSE batch 197 (ALC), 06/06/19, 06/09/19, OCCI , F.Ortigas Jr. Rd, Ortigas Center, Pasig City
- SOC-LEADERSHIP CONFERENCE Abenson Group of Companies, 10/08/14, 10/08/14
- PERSONAL MASTERY IN THE LEARNING ORGANIZATION, 06/14/17, 06/15/17, Abenson Group of Companies
Accomplishments
- STORE OFFICER OF THE YEAR (ABENSON) January 2011 and 2014
- SPECIAL CITATION CONTROLTEAM OF STA.MARIA February 2013
- BEST IN ATTENDANCE 2011-2015 Abenson Ventures Inc
Timeline
GRILL CITY SUPERVISOR
SEAFOODS CITY
11.2023 - Current
District Control Officer
ABENSON VENTURES INC. Appliance, Furniture and Electroworld
01.2009 - 09.2019
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