A knowledgeable customer service associate who is passionate about delivering a great experience to customers. Able to build lasting personal connections with his clients. Adaptable and always looking to learn new ways to improve his abilities.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Simons
09.2023 - Current
Operate cash register to process client’s transactions such as purchases and returns
Provide clients with personalized customer service
Curate display clothing ensembles
Measure client’s desired hem lengths for alterations
Store Operations Associate
Third Son Tailor Shop
05.2024 - 08.2024
Managed store inventory and completed necessary orders
Communicated with suppliers and manufacturers regarding orders and projects
Organized appointments and purchases for clients
Assisted in completing made-to-measure and bespoke garment orders with clients
Provided alteration consultations on menswear and womenswear
Camp Counsellor
Gatineau Skateboard Camp
06.2022 - 08.2023
Taught children between the ages five and 12 how to skateboard safely through weekly camps
Communicated with parents when asked questions related to their children
Worked with other camp counselors to organize and facilitate group activities
Lead groups of up 11 children through camp activities
Landscape Technician
Wolds Gardening
05.2023 - 06.2023
Completed gardening tasks like planting flowers and removing weeds
Communicated with clients regarding job progress, concerns, and satisfaction
Built structures including fences and raised flower beds
Operated industrial machinery including woodchipper and motorized dumper
Snowboard Instructor
Camp Fortune
01.2021 - 03.2022
Taught one on one and group snowboarding lessons to children and adults
Adapted lesson plans and delivery approach depending on client age and ability
Volunteered as an instructor’s assistant for one season before working
Ensured safety of clients
Poll Worker
City of Gatineau Municipal Elections
11.2021 - 11.2021
Verified electors' proof of identity and address information and enforced identification policy
Education
DEC - Fashion Marketing
Collège LaSalle
Montreal, QC
05-2027
High School Diploma -
École Secondaire Nouvelles-Frontières
Gatineau, QC
06.2022
Skills
Fluently bilingual – English/French
Provide excellent customer service
Confident and effective communicator
Punctual and effective at following instructions
Languages
English
Native or Bilingual
French
Full Professional
Interests
I love researching and learning about tailoring and classic fashion