Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amolpreet Kaur

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Second Assistant Manager

McDonald's
10.2020 - Current
  • Supported visual merchandising efforts, creating attractive displays that showcased products effectively.
  • Helped manage inventory levels by conducting regular audits and placing orders as needed.
  • Resolved customer complaints professionally, maintaining strong relationships with clients and fostering loyalty.
  • Conducted regular safety checks of the store premises, ensuring compliance with health and safety regulations at all times.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Sandwich Artist

Subway
10.2019 - 09.2020
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Expedited order processing for increased efficiency in high-volume periods.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Implemented creative sandwich designs for promotional events, boosting sales and attracting new customers.
  • Contributed ideas for menu development based on customer feedback and industry trends.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Greeted guests, promoted specials, and took orders.

Education

General Business

Niagara College
Niagara-on-the-Lake, ON
04.2021

High School Diploma -

GND DAV PUBLIC SCHOOL
BHIKHIWIND
04.2018

Skills

  • Leasing and Market Conditions Knowledge
  • Fair Housing Mandates
  • Merchandise Receiving
  • Display Building
  • Interpersonal skills
  • Organizational skills
  • Creative problem-solving
  • Relationship building
  • Strategic planning
  • Problem-solving abilities
  • Team leadership
  • Performance evaluation

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

Timeline

Second Assistant Manager

McDonald's
10.2020 - Current

Sandwich Artist

Subway
10.2019 - 09.2020

General Business

Niagara College

High School Diploma -

GND DAV PUBLIC SCHOOL

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Amolpreet Kaur