Amol Sharma
Toronto,Canada
Summary
Experienced with inventory management, visual merchandising, and sales strategies to optimize product placement and customer engagement. Utilizes collaborative techniques to ensure cohesive team efforts and store success. Track record of effectively analyzing market trends and customer preferences to drive sales growth.
Overview
7
7
years of professional experience
Work History
Merchandiser
Shoppers drug mart
09.2022 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Collaborated with store managers to determine best placement for merchandise displays.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks by size, style, and color.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Store Supervisor
Vishal Mega Mart
01.2019 - 01.2022
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Trained newly hired sales team in upselling techniques.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
- Answered questions about store policies and addressed customer concerns.
Server
Chef Restaurants
01.2018 - 01.2019
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Statics Global Business Management - Commerce
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None06-2024
Bachelor of Commerce -
Khalsa College
Punjab, IN08-2019
Skills
- Highly responsible and hardworking individual with a strong work ethic and willingness to learn
- Calm and composed personality with a passion to provide phenomenal customer service
- Excellent relationship-building skills with solid ability in monitoring operations and supervising staff
- Outstanding interpersonal skills and a team player with the ability to prioritize work in a deadline-oriented environment
- Reliable and punctual
- Maintaining stock levels
- Active listener
- Store maintenance
- Sales techniques
- Goal oriented
- Sales strategies
- Brand awareness
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Merchandiser
Shoppers drug mart
09.2022 - Current
Store Supervisor
Vishal Mega Mart
01.2019 - 01.2022
Server
Chef Restaurants
01.2018 - 01.2019
Statics Global Business Management - Commerce
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Commerce -
Khalsa College
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