Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Amninder Kaur

Halifax,NS

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with 2 years of experience in team leadership in food industry. Background includes sales, management, and customer service in fast-paced settings. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment, and vendor negotiations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Spicebros
07.2021 - 06.2023
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Led and directed team members on effective methods, operations, and procedures.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Customer Service Cashier

Spice Bros
07.2021 - 06.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Assistant Cook

Spice bros
07.2021 - 06.2023
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Worked with chef to prepare daily food specials and other supplies.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
  • Prepared food orders to support waitstaff and other team members.
  • Placed orders to restock items before supplies ran out.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Inspected completed dishes for best-in-class plating, aroma and food quality.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

Cashier

Spice bros
07.2021 - 06.2023
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reviewed weekly sales ads and monitored price changes.
  • Used POS system to enter orders, process payments and issue receipts.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma -

CDI College
Montreal, QC
12.2021

Skills

  • Customer Transactions
  • Fitting Room Oversight
  • Shipment Procedures
  • Problem Solving
  • Cash Handling
  • Customer Relations
  • Cleaning and Sanitizing
  • Payment Processing
  • Reliable and Responsible
  • Creative Thinking
  • Adaptable and Flexible
  • Kitchen Equipment Operation
  • Food Preparation and Safety
  • Order Delivery Practices
  • Full Service Restaurant Background
  • Customer Service Best Practices
  • Hiring and Training
  • Menu Planning
  • Shift Management

Accomplishments

got the position of manager and team leader after so much hard work

  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.

Certification

CPR FIRST AID CERTIFICATION

Timeline

Restaurant Manager

Spicebros
07.2021 - 06.2023

Customer Service Cashier

Spice Bros
07.2021 - 06.2023

Assistant Cook

Spice bros
07.2021 - 06.2023

Cashier

Spice bros
07.2021 - 06.2023

High School Diploma -

CDI College

Similar Profiles

CREATE PROFILE
Amninder Kaur