Amneet Singh Chahal
Toronto,Canada
Summary
- Seasoned Lead Business Analyst/Product Owner offering 10+ years Finance, Insurance and IT industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
- Experience in data mapping/migration, business/application integration projects. Adept at project management, team handling, understanding various phases of SDLC and SCRUM, upstream/downstream impact analysis, backlog grooming, defining scope, data mapping, requirement gathering, change management, stakeholder management (Business + IT), developing process flows and wire frames. Successfully defining change requests, feature documents (SRS/FRD/BRD), user stories, QA and UAT test cases. Facilitating test outcome/bug triage sessions vendor representatives.
- Agile Practitioner, strong hold on verbal and written communication, prioritizing work flow, data analysis. Offering advanced planning, problem-solving and presentation skills. Experience in tracking product performance and leadership reporting/presenting.
Overview
14
14
years of professional experience
1
1
Certification
Work History
LEAD BUSINESS ANALYST
Cognizant
06.2021 - Current
- Leading third party integration projects with enterprise legacy systems, digitized data collection techniques by revamped existing UI/UX of various sections of platforms and improved customer engagement, implemented insurance products on enterprise platform
- Perform requirements stakeholder analysis to identify impacted or influencing groups and stakeholder requirements responsibilities; develop Business Process Improvement (BPI), analyze feature documents, UI/UX designs, conduct analysis to present findings to business and IT team stakeholders; manage risks, assumptions and constraints.
- Facilitate user acceptance testing and defect, lead feature prioritization and manage iteration; project management; conduct gap analysis, Facilitate user acceptance testing and defect, document upstream/downstream impacts.
- QA test planning, preparation, and execution; collaborate with; facilitate collaborative sessions with large and diverse third party vendors, business and IT stakeholder groups; manage team activities and provide ongoing guidance
SENIOR BUSINESS ANALYST
American Express
06.2017 - 06.2021
- Apply advanced elicitation techniques to work with different types of stakeholder groups such as Data Architecture team, Business, Technology data Data Engineering
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Lead digitization efforts of developing in-house data based analytics products which can be housed on intranet for client usage.
- Implemented intranet/extranet based applications to drive efficiency between business, IT and architect teams.
- Demonstrated ability to document business processes, procedures and requirements. Proficiency in documenting business requirements using agile methodology.
- Created data mapping templates, business requirement documents, understand system and data gaps, analyze and document detailed business and system solution; verify requirements for quality and validate requirements with the impacted stakeholders ; create data based solutions for Fortune 500 clients
SENIOR BUSINESS ANALYST
Evalueserve
06.2013 - 05.2017
- Identify client demand, scope the project, prioritize action items, recommend strategies, build competitive landscape and market trends basis competitive data sourced from secondary and primary sources, report challenges
- Devise, deployed and monitored processes to boost long-term business success and increase profit levels.
- Contributed to success of client's organization by improving performance and management systems.
BUSINESS ANALYST
HCL
06.2010 - 08.2011
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
- Helped deploy system enhancements to improve field operations
- Identified needed business improvements and determined appropriate systems required to implement solutions.
Education
MBA - Marketing
Pune University
Pune, Maharashtra06.2013
Bachelor of Engineering - Information Technology
University Institute of Engineering and Technology
06.2010
Skills
- Azure DevOps
- SQL
- JIRA
- Confluence
- Simpplr
- QTest
- Visio
- PPT
- Word
- Excel
- Tableau
- Data Mapping
- Data Analysis
- Stakeholder Management
Certification
PMI ACP (Agile Practitioner, Project Management)
Languages
English
Full Professional
Timeline
LEAD BUSINESS ANALYST
Cognizant
06.2021 - Current
SENIOR BUSINESS ANALYST
American Express
06.2017 - 06.2021
SENIOR BUSINESS ANALYST
Evalueserve
06.2013 - 05.2017
BUSINESS ANALYST
HCL
06.2010 - 08.2011
MBA - Marketing
Pune University
Bachelor of Engineering - Information Technology
University Institute of Engineering and Technology
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