Amneet Kaur Dhillon

• Increased customer satisfaction scores by 18% through improved service consistency
• Managed inventory checks and restocking, reducing shortages by 12%
• Handled multiple tasks simultaneously in a high-pressure environment while meeting deadlines
• Improved shift efficiency by 10–15% through better task coordination
• Followed standardized procedures and quality controls

Transferable Skills Gained:
Process adherence, documentation, coordination, efficiency improvement, responsibility

• Improved order processing speed by 15% by following structured workflows and prioritization techniques
• Maintained 95%+ accuracy in cash handling and transaction processing
• Supported daily operations by coordinating with team members to meet peak-hour demand
• Reduced customer complaints by 20% through clear communication and service recovery
• Followed health, safety, and compliance standards consistently in a regulated environment
• Assisted in training new staff, improving onboarding efficiency by 10%

Transferable Skills Gained:
Operations support, teamwork, accuracy, compliance, time management, communication