Amneet Kaur
Brampton,ON
Summary
Dynamic Front Desk Receptionist at Hawkers with a proven track record in client complaint resolution and financial reconciliation. Expert in data entry accuracy and onboarding support, enhancing operational efficiency. Successfully managed social media accounts, fostering customer relationships and driving engagement. Committed to delivering exceptional service and resolving issues effectively.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
hawkers
Nadala, Punjab
06.2023 - 12.2023
- Investigated and analyzed client complaints to identify and resolve issues.
- Supported the onboarding process for new hires by preparing workspaces and providing orientation materials.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Input customer data into reservation systems and updated to reflect room changes.
- Signed for packages, recorded deliveries and distributed to personnel.
- Assisted in the management of the company's social media accounts.
Education
High School Diploma -
HINDU KANYA COLLAGE
KAPURTHALA03-2019
Skills
- Client complaint resolution
- Onboarding support
- Financial reconciliation
- Data entry accuracy
- Social media management
- Customer relationship management
Languages
English
Professional
Punjabi
Full Professional
Hindi
Professional
Timeline
Front Desk Receptionist
hawkers
06.2023 - 12.2023
High School Diploma -
HINDU KANYA COLLAGE
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