Amneet Amneet
Brampton,ON
Summary
Efficient and detail-oriented Office Administrator with expertise in administrative support, customer service, office coordination, and technology-driven solutions. Skilled in MS Office Suite, scheduling tools, and workflow optimization, ensuring smooth office operations. Strong communication, problem-solving, and listening skills, with a proactive approach to client interactions and documentation management. A dedicated team player who excels in streamlining processes, handling legal documentation, and enhancing customer experiences.
Overview
8
8
years of professional experience
Work History
Supervisor
Cafe 22
04.2024 - Current
- Managed daily operations, including staff scheduling, customer service, and inventory control.
- Maintained financial records, handled cash transactions, and prepared reports.
- Ensured compliance with health and safety regulations and trained employees on workplace procedures.
Barista & Customer Service Representative
Cafe 22
07.2023 - 04.2024
- Provided exceptional customer service, handling client inquiries and resolving complaints efficiently.
- Managed cash handling, daily sales reconciliation, and POS system operations.
- Assisted in maintaining a clean and organized workspace, ensuring a welcoming atmosphere for customers.
Administrative & Technical Support
Techosquare Solutions
01.2023 - 03.2023
- Managed administrative tasks, ensuring smooth workflow and efficient documentation.
- Acted as a liaison between clients and internal teams, addressing concerns effectively.
- Maintained accurate records, scheduled meetings, and assisted in project documentation.
- Assisted in implementing technology-based solutions to streamline office processes.
Administrative Assistant
Appcore Labs
01.2021 - 08.2022
- Provided administrative support, managed documentation, and organized records.
- Assisted in coordinating meetings, client calls, and project follow-ups.
- Assisted in adopting digital tools to improve office efficiency and collaboration.
Office Coordinator
Bright Roots Software Solutions Pvt. Ltd
08.2017 - 11.2020
- Verified and organized company records, documents, and client interactions.
- Coordinated with teams to improve business operations and customer service protocols.
- Handled data entry, reporting, and administrative documentation.
Education
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ONSkills
✔ Administrative Support & Office Coordination
✔ Customer Service & Client Relations
✔ Customer Care Experience
✔ Effective Communication (Written & Verbal)
✔ Strong Listening & Interpersonal Skills
✔ Scheduling & Calendar Management
✔ Data Entry & Record Keeping
✔ Legal Office Procedures (Document Handling, Filing)
✔ Strong Communication & Team Collaboration
✔ Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
✔ Technology-Driven Workflow Optimization
Accomplishments
Best Employee Award, Techosquare Solutions
Volunteer, Conestoga College Orientation Team
Languages
English
Punjabi
Hindi
Timeline
Supervisor
Cafe 22
04.2024 - Current
Barista & Customer Service Representative
Cafe 22
07.2023 - 04.2024
Administrative & Technical Support
Techosquare Solutions
01.2023 - 03.2023
Administrative Assistant
Appcore Labs
01.2021 - 08.2022
Office Coordinator
Bright Roots Software Solutions Pvt. Ltd
08.2017 - 11.2020
Conestoga College Institute of Technology And Advanced Learning
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