Amna Tahan
Oakville,ON
Summary
Results-driven individual skilled in communication and negotiation, with a background in financial management. Successfully coordinated fundraising efforts and improved budgeting processes, contributing to enhanced operational efficiency and client satisfaction. Combines strong relationship-building skills with financial and analytical thinking, understanding client needs and communicate value clearly.
Overview
4
4
years of professional experience
Work History
Treasurer
Laurier Musical Theatre
Waterloo, ON
05.2025 - Current
- Managed an $17,000 budget and collaborated with cross-functional teams to ensure successful productions.
- Identified saving opportunities and improved the budgeting process.
- Prepared and tracked expense reports for all theatre-related activities.
- Coordinated fundraising efforts to support theatre programs and initiatives.
- Oversaw ticket sales revenue management for various performances.
Accounting Intern
Omar Al-Qaragully CPA
Baghdad, Iraq
05.2025 - 08.2025
- Processed invoices and managed accounts payable transactions.
- Assisted in preparing financial statements for client accounts.
- Maintained organized files for financial records and client communications.
- Checked and completed balance sheet reconciliations.
- Generated reports using Microsoft Excel to track budget expenditures versus actual costs.
Medical Receptionist and Triage Nurse
Postmaster Medical Clinic
Oakville, ON
06.2022 - 08.2024
- Managed high call volumes and built strong relationships with patients through professional communication.
- Processed payments and addressed billing inquiries with accuracy and empathy.
- Coordinated scheduling and administrative tasks in a fast-paced environment.
- Answered phone calls and addressed inquiries with professionalism and care.
- Strengthened client satisfaction through problem-solving and attentive service.
Customer Service Representative
Canadian Tire
Oakville, ON
02.2022 - 07.2023
- Delivered exceptional customer service and resolved complaints to increase repeat business.
- Sold products based on customer needs, contributing to sales growth.
- Exceeded performance metrics, earning recognition as 'Employee of the Month.'
- Managed cash transactions and processed payments efficiently.
Education
Bachelor of Arts - Economics And Accounting
Wilfrid Laurier University
Waterloo, ON01-2027
Skills
- Client engagement
- Upselling and cross-selling
- Customer retention
- Microsoft Excel
- Tableau
- Presentation skills
- Communication and negotiation
- Financial literacy
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Treasurer
Laurier Musical Theatre
05.2025 - Current
Accounting Intern
Omar Al-Qaragully CPA
05.2025 - 08.2025
Medical Receptionist and Triage Nurse
Postmaster Medical Clinic
06.2022 - 08.2024
Customer Service Representative
Canadian Tire
02.2022 - 07.2023
Bachelor of Arts - Economics And Accounting
Wilfrid Laurier University