Overview
Work History
Education
Certification
Developer Tools
Frameworks
Timeline
Generic

Amna Hassan

Calgary,Canada

Overview

3
3
years of professional experience
1
1
Certification

Work History

Teaching Assistant (TA)

University of Calgary
10.2023 - 04.2024
  • Teaching Assistant for CPSC 393 - Metacognition in Self-directed Learning Methodologies.
  • Initiated and facilitated group discussions with 10 students, fostering personal development in education and acquisition of new skills.
  • Provided constructive feedback on students' weekly reflections, aiding in their learning and self-assessment processes.
  • Implemented variety of teaching strategies, such as group work and project-based learning to ensure student understanding.

CES (Customer Experience Intern)

Neo Financial
06.2023 - 09.2023
  • Assisted in collecting and analyzing customer feedback and data to identify trends, pain points, and areas for improvement in the customer journey.
  • Supported customer engagement by collaborating with the CX team to respond to customer inquiries, resolve issues, and ensure a positive customer experience through various communication channels.
  • Contributed to the development of CX improvement strategies by suggesting process enhancements, implementing feedback mechanisms, and participating in customer journey mapping exercises.

VP (Vice President Strategy)

University of Calgary • HerAI
09.2023 - Current
  • As Vice President of Strategy, I am dedicated to steering the strategic direction and long-term vision of the club
  • My role involves analyzing industry trends, club performance, and member feedback to make informed strategic decisions.
  • Develop and update the club's long-term strategy and action plans, ensuring alignment with the overarching vision and mission.
  • Increased membership retention by 35%, developed and implemented innovative programs to attract new customers resulting in 20 % growth of membership, and increased engagement of members by 15%.

Marketing Executive

Univerisity of Calgary • WICS-WOMEN IN COMPUTER SCIENCE
11.2021 - 06.2022
  • Designed captivating graphics using Canva, ensuring that they were visually striking and aligned with the clubs identity.
  • Took the lead in managing our club's social media accounts
  • This involved creating and scheduling engaging content, closely monitoring user interactions, and using data analytics to refine our social media strategies.
  • Actively engaged with club members online, responding to comments and messages to foster a sense of community.
  • Played a pivotal role in organizing and executing our club events, both online and offline.

Education

Bachelor of Science - Computer Science

University of Calgary
Calgary, AB
04.2024

Certification

IBM Data Science Professional Certificate, IBM, 2023

Developer Tools

  • Jupyter notebooks
  • Tableau
  • Git
  • VS code
  • Google Cloud Platform
  • IntelliJ
  • Eclipse
  • Languages : Java ,HTML,CSS,JavaScript,Python,R,C/C++

Frameworks

  • React
  • Node.js
  • Flask
  • JUnit
  • FastAPI

Timeline

Teaching Assistant (TA)

University of Calgary
10.2023 - 04.2024

VP (Vice President Strategy)

University of Calgary • HerAI
09.2023 - Current

CES (Customer Experience Intern)

Neo Financial
06.2023 - 09.2023

Marketing Executive

Univerisity of Calgary • WICS-WOMEN IN COMPUTER SCIENCE
11.2021 - 06.2022

Bachelor of Science - Computer Science

University of Calgary

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Amna Hassan