Amna Fatima

Dynamic professional with a proven track record in office administration and customer service, honed at Enhanced by Amna and other esteemed organizations. Expert in document management and adept at creating memorable customer experiences. Excelled in streamlining office operations, achieving a significant increase in efficiency. Skilled in confidential correspondence handling and inventory management, blending hard and soft skills to exceed employer expectations.

Available upon request

Welcomed and greeted visitors, responded to customer’s queries and provided information on products/services, Alerted staff with scheduled visitor appointments, Answered incoming phone calls and inquiries, recorded messages and forwarded to appropriate personnel/staff members, Distributed incoming mail and faxes to appropriate personnel and prepared outgoing correspondence, emails, faxes and mail, Monitored inventory of office supplies and ordered supplies periodically, Provided courteous service, informed clients about benefits of products/services, Operated office equipment to fax, photocopy, scan, send, receive and forward emails, documents and messages, Maintained a clean and presentable office environment, Scheduled office meetings and client appointments for team of 2 Contractors, Performed clerical duties, maintained filing record system and documentation, Photocopied documents, collected, sorted, processed and distributed all incoming/outgoing mail and internal electronic mail, Processed confidential correspondence, Maintained status report and updated information on client projects, Opened/sorted and processed invoices, labeled files and filed documents as per instructions