Ammon Jones
Chick-Fil-A Restaurant
Orem,UT
4
years of professional experience
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Work History
Crew Member
11 Months- Coordinated closely with a Back- and Front-of-House team of 15+ personnel to deliver systematic, high-speed service, consistently meeting performance metrics.
- Operated kitchen equipment safely and efficiently to maintain high food quality standards.
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
Courtesy Clerk
4 Months- Assisted customers with inquiries, ensuring a positive shopping experience.
- Restocked shelves efficiently, maintaining product availability and organization.
- Operated cash register accurately, processing transactions and handling cash responsibly.
- Collaborated with team members to enhance store cleanliness and presentation standards.
- Provided support during busy periods, adapting quickly to changing customer needs.
- Maintained awareness of promotions, effectively communicating details to customers for upselling opportunities.
- Trained new staff on procedures and best practices for customer service excellence.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
Crew Team Member
8 Months- Collaborated with team members to streamline workflow and improve service speed during peak hours.
- Assisted in training new crew members on company policies and operational procedures.
- Maintained cleanliness and organization of work areas, adhering to health and safety regulations.
- Accurately processed customer orders using point-of-sale system, ensuring order accuracy and efficiency.
Education
Bachelor of Science - Professional Pilot (Aviation Sciences)
- Working toward Private Pilot, Instrument, Commercial, Multi-Engine, and Flight Instructor licenses/ratings.
- Developing foundational knowledge of aircraft and flight operations, and committed to a long-term career as an airline pilot.
High School Diploma
- Air Riflery Team, Junior Year
- Speech & Debate Team, Senior Year
- Kamehameha Scholars Program Participant Grades 9-12
Skills
Aviation Operations & Safety Compliance
High-Speed Logistics & Organized Load Handling
Team Coordination (15+ members) & Communication
Physical Stamina & Heavy Load Management
Procedures Adherence & Attention to Detail
Time Management & Multi-Tasking in High-Pressure Environments
Professional Pilot Career Commitment (UVU Program
EAA
Alpha Eta Rho)
Community Service
Community Volunteer, San Diego, CA, Laie, HI, 2016, 2024, Consistently demonstrated physical capability and safe lifting techniques by assisting in the moving of large and heavy household items (e.g., kitchen appliances)., Contributed to community well-being through direct service, including soup kitchen support, elderly assistance, and environmental cleanup.
Timeline
Crew Member
Chick-Fil-A Restaurant
08.2025 - CurrentRead More
Courtesy Clerk
Foodland Super Markets Ltd.
04.2025 - 08.2025Read More
Crew Team Member
McDonald's Fast Food Restaurant
04.2022 - 12.2022Read More
Kahuku High School
High School Diploma
Read More
Utah Valley University
Bachelor of Science from Professional Pilot (Aviation Sciences)
Read More