Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jasmine Ahmed

Milton

Summary

Organized and dependable worker successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Passport Services

Service Canada
03.2024 - Current
  • Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
  • Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
  • Documented problems and corrective actions to maintain records.
  • Managed a high volume of daily passport applications, consistently meeting deadlines under pressure.

Travel Agent

Red Label Vacations
07.2022 - 01.2023
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
  • Updated and maintained customer databases to increase customer retention.

Sales Associate

Hudson Bay Company
05.2019 - 03.2021
  • Built attractive displays and merchandised products, helped customers navigate store, complete sales, and process returns
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.

Cashier

Hudson Group
10.2019 - 03.2020
  • Trained new retail team members in customer service and company policies
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Flight Attendant

Pacific Coastal Airlines
05.2019 - 03.2020
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.

Travel Agent

Rainbow Travel
06.2018 - 05.2019
  • Developed and maintained outstanding relationships with clients and exceeded their expectations for customer service while securing their travel arrangements
  • Maintained detailed records of client transactions, ensuring accurate billing information was always on hand for future reference or dispute resolution purposes.
  • Helped customers with passport and visa applications.

Education

Travel, Tourism & Flight Attendant Preparation -

Eton College
Vancouver, BC
06.2019

High School Diploma -

Cambie Secondary School
Richmond, BC
06.2016

Skills

  • Communication Skills
  • Ability to Work in a Team
  • Strategic Planning
  • Ability to Work Under Pressure
  • Fast Learner

References

References available upon request

Timeline

Passport Services

Service Canada
03.2024 - Current

Travel Agent

Red Label Vacations
07.2022 - 01.2023

Cashier

Hudson Group
10.2019 - 03.2020

Sales Associate

Hudson Bay Company
05.2019 - 03.2021

Flight Attendant

Pacific Coastal Airlines
05.2019 - 03.2020

Travel Agent

Rainbow Travel
06.2018 - 05.2019

Travel, Tourism & Flight Attendant Preparation -

Eton College

High School Diploma -

Cambie Secondary School

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Jasmine Ahmed