Ammar Ad-Dab’bagh
Ottawa
Summary
Outgoing and friendly Optometric Tech experienced with various optometry equipment and reading patient charts to determine patient testing. Maintains schedule and patient flow while completing filing and phone work to facilitate office operations. Assists with frame styling and selling glasses and contact lenses to achieve revenue goals.
Overview
9
9
years of professional experience
Work History
Hospital Intern & Front Desk Associate
King Fahad Specialist Hospital
03.2016 - 05.2017
- Triaged and assessed phone calls from facilities, physicians and patients to prioritize care and quickly handle urgent issues.
- Responded to pharmacy calls, phone messages and voicemails, and signed discharge summaries to maintain files with updated information.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Digital Artist & Designer
Self-Employed
06.2017 - Current
- Designed and presented social media campaign ideas.
- Assisted in managing corporate social media channels.
- Tracked social media trends and adapted to attract target follower demographic.
- Created custom drawings and paintings using fine oils, acrylics and charcoal on high quality canvas.
- Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
Sales Associate Specialist
Champs Sports Canada
07.2021 - 02.2022
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Connected with customers to support positive transaction experiences and address service concerns.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
FC & HR Associate
Amazon Canada
11.2021 - 04.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
Optometric Technician/Assistant
FYidoctors
09.2022 - Current
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Trained on OCT, Optos and Clarus machines.
- Input patient information, managed administrative duties with phone reception, appointment scheduling and payment processing.
- Ability to dispense and create glasses orders with patients.
- Worked closely with management to provide effective assistance for specific aspects of business operations. Example: Redesigned the pre-test area of clinic to better accommodate patients with disabilities.
Education
Bachelor of Science - Psychology
Carleton University
Ottawa, ONHigh School Diploma -
ISG Dammam Private High School
05.2017
Skills
- First Aid, CPR AED Certified
- Fast learner
- Leadership skills
- Works well under pressure
- Adept with MacOS & Windows Systems (Pages, Word, Excell, etc)
- 80 WPM typing
- Ability to generate, build & maintain professional client relationships
- Visual field testing
- Optical dispensing
- Optometric Equipment Operation
- Proficient Artistic ability in both digital and physical mediums
Additional Information
References available upon request.
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Optometric Technician/Assistant
FYidoctors
09.2022 - Current
FC & HR Associate
Amazon Canada
11.2021 - 04.2022
Sales Associate Specialist
Champs Sports Canada
07.2021 - 02.2022
Digital Artist & Designer
Self-Employed
06.2017 - Current
Hospital Intern & Front Desk Associate
King Fahad Specialist Hospital
03.2016 - 05.2017
Bachelor of Science - Psychology
Carleton University
High School Diploma -
ISG Dammam Private High School
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