Amélie St-Pierre
Department Manager
Greenfield Park,QC
Summary
Operations Manager coordinating 5–8 employees across 3–4 daily workstreams in staffing, inventory flow, sales activity, and customer service in a fast-moving retail environment. Supports consistent operations by turning shifting priorities into clear routines and follow-up.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Department Manager
Mountain Equipment Company
09.2025 - Current
- Analyzed sales data to identify trends, informing strategic decision-making for product offerings.
- Coordinated seasonal merchandising strategies, boosting customer engagement and sales performance.
- Led cross-functional teams to enhance operational efficiency and streamline workflows.
- Developed training programs to elevate staff performance and product knowledge.
- Fostered a collaborative environment, enhancing communication between departments to drive results.
Marketing Coordinator
Location Des Quatres Lacs
04.2025 - 09.2025
- Developed and executed integrated marketing campaigns to enhance brand visibility.
- Managed social media channels, increasing audience engagement through targeted content strategies.
- Coordinated market research initiatives to identify consumer trends and preferences.
- Collaborated with cross-functional teams to align marketing strategies with business objectives.
Business Manager
Car-Go Trailers
09.2022 - 05.2025
- Led cross-functional teams to implement strategic initiatives, improving overall productivity.
- Streamlined operational processes to enhance efficiency across departments.
- Developed and monitored key performance indicators to assess operational effectiveness.
- Managed vendor relationships, ensuring quality service delivery and cost-effectiveness.
- Oversaw budget planning and resource allocation for various projects and initiatives.
- Implemented escalation procedures to effectively handle time-sensitive issues.
- Facilitated training sessions for staff on new systems, boosting team proficiency.
- Trained new hires, providing information, and insight into corporate policies and procedures.
- Negotiated contracts with vendors, securing the best possible terms for the company''s needs and budget constraints.
Marketing coordinator
Atelier 1974
10.2022 - 03.2023
- Developed and implemented targeted marketing strategies to enhance brand visibility
- Created engaging content and managed social media platforms to increase audience engagement
- Assisted in designing and writing for website to improve user experience
Coorporate Sales Supervisor
Mountain Equipment Company
07.2020 - 08.2022
- Cultivated relationships with corporate clients, ensuring high levels of satisfaction and retention.
- Enhanced client relationships through proactive communication, excellent customer service, and prompt issue resolution.
- Collaborated with marketing to design impactful promotional campaigns driving customer engagement.
Assistant Manager
Mountain Warehouse
06.2019 - 12.2019
- Developed sales strategies that increased store profitability and improved product visibility.
- Led team to achieve high standards in customer service and operational efficiency.
- Implemented training programs to enhance staff skills and foster a collaborative environment.
Inventory management and customer care
Car-Go Trailers
04.2017 - 04.2018
Assistant Manager
Spotted Gecko
05.2016 - 04.2017
Sales and customer service
Jacques Despars
12.2014 - 12.2015
Education
Undergraduate in Ecology And Biology - Ecology And Biology
Rice University
05.2001 -
Community And Addictions - Mental Health
Academy of Learning Career College
Edmonton 05.2001 -
Coiffure -
Ecole Des-metiers-des-faubourgs
Montreal, QC 05.2001 -
GED -
Ecole Secondaire Du Coteau
Mascouche, QC06-2012
Skills
Office 365
Semrush SEO
Sales operations
Customer relationship management
Inventory control
Sales forecasting
Budget management
Content creation
Social media management
Marketing strategy
Customer service management
Team supervision
Google Analytics
Paid social advertising
Email marketing
Website content management
Conversion rate optimization
Timeline
Department Manager
Mountain Equipment Company
09.2025 - Current
Marketing Coordinator
Location Des Quatres Lacs
04.2025 - 09.2025
Marketing coordinator
Atelier 1974
10.2022 - 03.2023
Business Manager
Car-Go Trailers
09.2022 - 05.2025
Coorporate Sales Supervisor
Mountain Equipment Company
07.2020 - 08.2022
Assistant Manager
Mountain Warehouse
06.2019 - 12.2019
Inventory management and customer care
Car-Go Trailers
04.2017 - 04.2018
Assistant Manager
Spotted Gecko
05.2016 - 04.2017
Sales and customer service
Jacques Despars
12.2014 - 12.2015
Undergraduate in Ecology And Biology - Ecology And Biology
Rice University
05.2001 -
Community And Addictions - Mental Health
Academy of Learning Career College
05.2001 -
Coiffure -
Ecole Des-metiers-des-faubourgs
05.2001 -
GED -
Ecole Secondaire Du Coteau
Disclaimer
This summary is not exhaustive of all my professional experiences. I would be happy to discuss my career in more depth during a telephone conversation at your convenience.