Amjad Jarous
Finance Student
Almonte
Summary
Dedicated and hardworking individual with experience in customer service, food preparation, sales, and business operations. Adept at working under pressure, collaborating within a team, and providing excellent customer experiences. Quick learner with strong communication and computer skills. Seeking a Patient Support Assistant / Housekeeping Aide position at Almonte General Hospital to contribute my skills in a healthcare setting.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Server
Orchard View by the Mississippi
06.2025 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Customer Service Representative
City Of Ottawa CARDELREC Recreation Complex Goulbourn, Stittsville
03.2025 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Present (Casual)
Landscaping & Elderly Assistance
Neighbors & Associates
01.2023 - 01.2025
- Maintained lawns, gardens, and outdoor spaces by mowing, trimming, planting, and watering to enhance property aesthetics.
- Assisted elderly clients with daily tasks, including household chores, meal preparation, and companionship.
- Ensured safe and accessible outdoor environments by clearing walkways, removing debris, and performing seasonal maintenance.
Education
High School Diploma -
Almonte District High School
06.2024
CPR AED Level C Training - Ottawa Standard First Aid
Canadian Red Cross
03.2025
Skills
- Customer Service
- Communication
- Ability to Work Under Pressure
- Effective Time Management
- Strong work ethic
- Safe food handling
- Guest engagement
- Hospitality service expertise
Timeline
Server
Orchard View by the Mississippi
06.2025 - Current
Customer Service Representative
City Of Ottawa CARDELREC Recreation Complex Goulbourn, Stittsville
03.2025 - Current
Landscaping & Elderly Assistance
Neighbors & Associates
01.2023 - 01.2025
CPR AED Level C Training - Ottawa Standard First Aid
Canadian Red Cross
High School Diploma -
Almonte District High School
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