Amitoz singh
Edmonton,AB
Summary
Proven leader in operations management with a track record of enhancing customer satisfaction and optimizing inventory levels at Amitoz Singh. Excelled in staff management and project management, driving team performance and achieving operational excellence. Skilled in logistics management and fostering team leadership, consistently delivering results beyond expectations.
Overview
4
4
years of professional experience
Work History
Supervisor of Operations
Amitoz Singh
01.2024 - 08.2024
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
Assistant Store Supervisor
Amitoz Singh
06.2020 - 05.2023
- Implemented loss prevention strategies to minimize shrinkage and protect store assets.
- Acted as a liaison between store associates and upper management by communicating concerns, suggestions, or needs effectively.
- Conducted store inventories once per quarter.
- Conducted regular audits of cash registers to ensure accurate financial transactions were recorded throughout the day.
- Collaborated with the Store Supervisor to develop successful promotional strategies that drove sales growth.
- Maintained a clean and organized store environment to enhance the shopping experience for customers.
- Managed inventory levels for optimal product availability, minimizing out-of-stock instances.
- Increased customer satisfaction by addressing and resolving complaints promptly and professionally.
- Contributed to a positive work culture by fostering open communication between team members and management.
- Monitored store performance metrics regularly using reporting tools provided by management.
- Oversaw opening and closing procedures to maintain consistent standards across all shifts.
- Developed strong relationships with vendors to negotiate favorable pricing and ensure timely product deliveries.
Education
Project Management And Profeessional Communication -
MacEwan University
Edmonton, AB01.2024
BBA - Business Administration
Chitkara Uinversity
India08.2020
Skills
Facilities Inspection
Regulatory Compliance
Budget Planning
Logistics Management
Team Leadership
Customer Service
Operations Management
Staff Management
Languages
English
Professional Working
Timeline
Supervisor of Operations
Amitoz Singh
01.2024 - 08.2024
Assistant Store Supervisor
Amitoz Singh
06.2020 - 05.2023
Project Management And Profeessional Communication -
MacEwan University
BBA - Business Administration
Chitkara Uinversity
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