Amitkumar Nai
Scarborough,ON
Summary
Highly reliable retail worker prepared to excel in managing cash transactions and providing friendly customer service. Known for ensuring transaction accuracy and resolving customer inquiries with professionalism. Emphasizes teamwork and adaptability, with strong cash handling and customer service skills.
Overview
4
4
years of professional experience
Work History
Front Desk Security Guard
GoVeriified Secure Solutions
07.2023 - Current
- Monitored access control systems to ensure safety and security of premises.
- Conducted regular patrols to identify and address potential security risks.
- Provided exceptional customer service while managing guest inquiries and concerns.
- Enhanced building security by monitoring CCTV cameras and conducting regular patrols.
Customer Care Executive
Enbee Education Center
10.2021 - 09.2022
- Assisted customers with inquiries and provided information on educational programs.
- Resolved customer complaints efficiently, ensuring a positive experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Handled cash and credit card payments accurately while adhering to security protocols.
- Participated in training sessions to enhance product knowledge and service skills.
Education
Masters of Management - Entrepreneurship And Emerging Technology
University of Niagara Falls
Niagara Falls, ON03-2027
BBA - Project Management
Yorkville University
Concord, ON06-2025
Skills
- Access control monitoring
- CCTV surveillance management
- Emergency response procedures
- Conflict resolution techniques
- Customer service excellence
- Cash handling accuracy
- Time management skills
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Front Desk Security Guard
GoVeriified Secure Solutions
07.2023 - Current
Customer Care Executive
Enbee Education Center
10.2021 - 09.2022
Masters of Management - Entrepreneurship And Emerging Technology
University of Niagara Falls
BBA - Project Management
Yorkville University