Summary
Overview
Work History
Skills
Languages
Certification
Timeline
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Amith Rohan Jayasiri

Amith Rohan Jayasiri

Smiths Falls

Summary

Resourceful individual with more than 15 years of active experience managing resources, preparing, and reporting performance evaluations. Looking for opportunity in a dynamic organization where my skills will be fully utilized.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Shift Manager

Burger King
09.2024 - Current
  • Shift Coordinator is the shift leader of the restaurant focuses on delivering sales and profits results through profitability, Guest, People & operations.
  • Shift coordinator supports the RGM in managing the operation during assigned shifts, driving key performance outcome related to sales, profitability, guest service and people.
  • Shift coordinator operates under the direction of the RGM and directly manages a shift of the Team Members.
  • Greet all customer with a smile and friendly greeting and follows all customer service policies and procedures.
  • Maintain a solid knowledge of the product and services available in unit.
  • Receive, Inventory, move and lift food and beverage product and supplies

Supervisor

Starbucks
01.2010 - 07.2024
  • Achieving Targets set by company.
  • Monitoring and controlling wastage.
  • Preparing all the reports and also monitoring them.
  • Evaluate health, hygiene and safety practices against standards.
  • Making proper Training program to enhance their technical and communication skills and Coaching Staff.
  • Handling guest’s complaints, queries in order to make them loyal guest.
  • Forecasting, indenting in order to control wastage.
  • Inventory Control, maintaining proper stock for smooth operation.
  • Controlling of food cost by following all physical checking and monitoring.
  • Good knowledge of food safety, health and hygiene requirements.
  • Coordinating with other company outlets regarding transfer in and out.
  • Man management, guiding and motivating my team members, supervisors by leading by example.
  • Loss and Prevention, Including proper cash Handling, Theft control.
  • Conducting store Auditing and surprise check to make sure the restaurant is according to standards.

Cashier

Emaar RAK
01.2008 - 12.2009


  • Managing transactions with customers using cash registers.
  • Scanning goods and ensuring prices are accurate.
  • Redeem coupons and vouchers.
  • Handle merchandise returns and exchanges.
  • Collect payments in different payment methods.
  • Answer the questions raised by customers.
  • Informing/Explaining the customers about any ongoing promotions

Front Office Cashier

Hotel Club Palm Bay
07.2007 - 11.2007
  • Generate room bills and receiving payments.
  • Prepare occupancy chart summary, filling them and given to all the outlets.
  • Filling all the Front office files on daily basis for the smooth running of the outlets.
  • Greeting the visitors when entering/leaving the premises.
  • Other than above do all the tasks assigned by the management.

Cashier

Sigiriya Village
06.2005 - 07.2007


  • Generate room bills and receiving payments.
  • Prepare occupancy chart summary, filling them and given to all the outlets.
  • Filling all the Front office files on daily basis for the smooth running of the outlets.
  • Other than above do all the tasks assigned by the management.


Skills

  • FOCUS ON CUSTOMER: Customer First Communication & Influence Relationships & Teamwork
  • FOCUS ON GROWTH: Develop & Manage Self People First Improve & Innovate
  • FOCUS ON PERFORMANCE: Plan & Organize Problem Solve & Make Decisions Deliver Results

Languages

English
Professional Working

Certification

  • IELTS result with5.5 (IDP)
  • G.C.E Advance Level in 2005
  • G.C.E Ordinary Level in 2002 (WES Certified)
  • Certificate in Hotel Housekeeping from Technical Collage Dambulla in 2006
  • Diploma in Office Automation
  • ServSafe International (Food Handler Canada)

Timeline

Shift Manager

Burger King
09.2024 - Current

Supervisor

Starbucks
01.2010 - 07.2024

Cashier

Emaar RAK
01.2008 - 12.2009

Front Office Cashier

Hotel Club Palm Bay
07.2007 - 11.2007

Cashier

Sigiriya Village
06.2005 - 07.2007

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Amith Rohan Jayasiri