Amita Patel
Airdrie,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Manager
Kings Liquor
07.2024 - Current
- Managed daily operations, ensuring compliance with liquor regulations and company policies.
- Trained and supervised staff in customer service and inventory management techniques.
- Analyzed sales data to identify trends and optimize stock levels for peak performance.
- Established strong vendor relationships, negotiating favorable terms for product procurement.
- Coordinated staff schedules to ensure optimal coverage during peak business hours.
- Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
- Resolved customer complaints promptly and professionally, leading to increased customer loyalty and repeat business.
- Maintained a clean and safe environment for customers and employees by enforcing strict adherence to company policies and procedures.
- Managed inventory levels to ensure optimal product availability while minimizing loss due to spoilage or theft.
- Managed store budget effectively to minimize expenses while maintaining adequate staffing levels and ensuring necessary resources were available for smooth operations.
Sales Associate
Club demonstration services(COSTCO)
11.2023 - 06.2024
- Kept work area clean, organized and free of clutter at all times.
- Provided accurate information about products, prices and availability.
- Built relationships with potential customers by providing helpful advice on product selection.
- Encouraged customers to make additional purchases and suggested relevant items.
- Utilized active listening techniques to identify customer needs and provided appropriate solutions.
- Demonstrated product features and capabilities to potential buyers.
- Assisted customers with product selection to ensure customer satisfaction.
- Engaged with guests to understand and anticipate customer service needs.
Sr Relationship manager
HDFC ltd.
01.2017 - 06.2022
- Used the Salesforce CRM tool to generate leads and reach out to customers to help them plan their financial portfolio and communicate details about new financial plans.
- Present System-Generated financial reports to assist customers understand their current portfolio performance and collect their feedback on their future requirements.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Office assistant
ICICI Prudential Life Insurance
02.2014 - 12.2017
- Talk to customers on a daily basis to resolve their issues related to Banking and insurance products.
- Maintain accurate and easily accessible records for customers and Cross functional business units.
- Inspect the office premises and place work orders with the Maintenance team.
- Manage the calendar and schedule meetings for company executives.
- Prepared bank deposits, returns and transaction reports.
- Place orders for office supplies and regularly manage inventory to minimize cost.
Warehouse Associate
Sun Valves
12.2011 - 01.2014
- Sorted and organized merchandise in preparation for shipment.
- Moved products and equipment to appropriate locations to maintain workspace cleanliness.
- Packaged and sealed products according to order size and specifications.
- Inspected products for defects and damages and reported discarded items to supervisors.
- Adhered to company policies for safe storage of goods in the warehouse facility.
- Documented all damages, shortages, overages or other irregularities in shipment records.
- Coordinated activities related to shipping, receiving, storing and distribution of goods.
Education
Master of Commerce - Commerce
Gujarat University
01-2015
Skills
- Reporting, Documentation and record keeping
- Software Applications: Microsoft Office 365, Adobe acrobat pdf
- Office Management
- Loyalty
- Multitasking
- Product Promotion
Languages
English
Professional Working
Hindi
Professional Working
Timeline
Manager
Kings Liquor
07.2024 - Current
Sales Associate
Club demonstration services(COSTCO)
11.2023 - 06.2024
Sr Relationship manager
HDFC ltd.
01.2017 - 06.2022
Office assistant
ICICI Prudential Life Insurance
02.2014 - 12.2017
Warehouse Associate
Sun Valves
12.2011 - 01.2014
Master of Commerce - Commerce
Gujarat University