Reliable Dispatcher with 6 years of experience. Extensive expertise in tracking and delivery confirmation. Dedicated team player with excellent communication skills.
Finding LTL and FTL Loads on daily Basis
Handling Bonded shipment, hazmat and Non Hazmat shipments , Ctpat shipments with safety & rule regulation.
Coordinate the flow of inbound and outbound freight while staying ahead of daily
priorities and weekly transportation targets.
o Able to book trucks independently & plan routes, thorough understanding of
dispatching software Fleet Manager.
o Ensure carrier compliance with company policies and procedures * Analyze lane
data, on-time performance and costs to effectively negotiate rates with customers
and third-party carriers to ensure profitability and customer satisfaction
o Communicate with brokers, carriers and the customers to resolve any
discrepancies
o Direct and organize logistics activities such as obtaining shipment rates,
negotiating with logistics service providers, selecting 3PL partners, tracking and
expediting shipments, and solving any discrepancy of quality, quantity, and
schedule.
o Verify and troubleshoot any issues in shipping or customs documentation
including, but not limited to, PODs, BOL and carrier confirmation.
- Completing/organizing work orders from company garage.
- Maintaining/ordering inventory in company stock room.
- Maintaining Dispatch Registry for highway/city trucks.
- Maintaining a good relationship with clients via responding to
emails.
- Communicating with customers on phone/email.
- Entering load confirmations as loads are booked.
- Assisting dispatch manager with dispatching drivers.
- Assisting dispatch manager with load confirmations and rates.
- Other duties as assigned
Xpert IT ,Quick Book, LOAD LINK & DAT, Border Connect , TXT ELD & KEEP TRUCKING,Create Bonds( on inbound and outbound shipment), MS-Excel, MS-Word, Powerpoint, Sage-50, MS-Office, MS-Access