AMIT SINGH
Kelowna
Summary
- Experienced with enforcing security protocols and maintaining safe environments. Utilizes advanced surveillance techniques and thorough screening processes. Strong understanding of regulatory compliance and emergency procedures.
- Professional food service worker with solid background in customer service, food preparation, and maintaining high standards of cleanliness and safety. Skilled in team collaboration, efficient multitasking, and adapting to changing needs. Strong focus on delivering quality results and providing reliable support in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Airport Security Officer
Commissionaires
01.2022 - 10.2024
- Managed access control systems to ensure only authorized personnel could enter restricted areas of the airport.
- Maintained a safe environment for travelers by consistently enforcing airport safety regulations and protocols.
- Streamlined the screening process with efficient use of X-ray machines, metal detectors, and other advanced technologies.
- Provided exceptional customer service to passengers, addressing their concerns while maintaining a professional demeanor during security procedures.
- Reduced potential threats by promptly responding to and resolving security incidents and emergencies.
- Elevated situational awareness through diligent surveillance of CCTV cameras, proactively identifying unusual activities or behaviors indicative of potential threats.
Lead Ramp Service Agent
Executive Aviation
02.2024 - 10.2024
- Developed strong relationships with airline clients, leading to increased business opportunities and revenue growth for the company.
- Managed scheduling and assignments for the ramp service team, optimizing resource allocation during peak times.
- Enhanced ramp safety by implementing strict protocols and training sessions for team members.
Security Officer
Red Bird
01.2024 - 07.2024
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
Food Service Team Member
Dairy Queen
05.2019 - 06.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
- Received orders from customers and input into order management system.
Food Service Team Member
Quesada Tacos and Burritos
01.2018 - 03.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Managed cash register transactions accurately, maintaining proper cash handling procedures to minimize discrepancies.
- Distributed food during busy peak periods to drive customer satisfaction.
Education
High School Diploma -
Okanagan College
Kelowna, BCSkills
- Staff leadership
- Team management
- Safe food handling
- Team building
- Team contribution
- MS Office
- Customer service
- Staff Supervision
- Problem-Solving
- Strong Work Ethic
Certification
- OFA 1
- BST LICENSE
- AST LICENSE
- FIRST AID LEVEL 1
Languages
English
Professional Working
Punjabi
Native or Bilingual
Timeline
Lead Ramp Service Agent
Executive Aviation
02.2024 - 10.2024
Security Officer
Red Bird
01.2024 - 07.2024
Airport Security Officer
Commissionaires
01.2022 - 10.2024
Food Service Team Member
Dairy Queen
05.2019 - 06.2024
Food Service Team Member
Quesada Tacos and Burritos
01.2018 - 03.2020
High School Diploma -
Okanagan College
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