Amit Sharma
Toronto
Summary
Energetic and motivated with strong interpersonal and communication skills. Possesses knowledge of sales processes and customer relationship management, demonstrating proficiency in team leadership and sales strategies. Committed to driving sales growth and fostering collaborative team environment to achieve outstanding results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Supervisor
Staples
08.2025 - Current
- Supervised sales team to achieve monthly targets and improve service quality.
- Trained new staff on product knowledge and customer engagement techniques.
- Monitored inventory levels to ensure stock availability and minimize shortages.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty.
- Generated detailed reports highlighting team achievements as well as areas requiring further attention or improvement efforts.
Technology Sales Area Rep
Staples
09.2023 - 08.2025
- Ranked #1 Nationwide during Boxing Week for sales performance, achieving top position across all stores.
- Maintained #1 Position in attaching Staples All-State Protection Plans with sales, demonstrating consistent upselling and customer engagement skills.
- Health & Safety Co-Worker – Supported and promoted a safe working environment by assisting with health and safety protocols and team awareness.
- Program Leader – Staples Kids & Learn 2025 (Store #89) – Led in-store initiatives for the Staples Kids & Learn program, enhancing customer engagement and promoting educational outreach.
- Demonstrated hands-on experience in merchandising operations, including executing Merchandising Flyer Sales (MFS) on Tuesday nights, working with planograms, and efficiently completing BOPIS (Buy Online, Pick Up in Store) orders, drop off and shipments in print and copy to ensure smooth customer experience and in-store presentation.
- Identified potential clients and successfully closed sales agreements, contributing to revenue growth.
- Maintained strong client relationships, ensuring high satisfaction and repeat business.
- Delivered expert product knowledge and technical support to clients, enhancing customer confidence and loyalty.
- Continuously updated knowledge on new products and effectively educated customers to drive informed purchasing decisions.
Team Member
Burger King
06.2023 - 09.2023
- Greeting customers, taking orders, and addressing inquiries and complaints to ensure customer satisfaction.
- Preparing, cooking, and assembling food items according to company standards.
- Operating the cash register, handling transactions, and managing cash accurately.
- Keeping the dining area, kitchen, and restrooms clean, sanitary, and compliant with health and safety standards.
- Restocking supplies and ingredients, monitoring inventory levels, and reporting shortages to management.
Office Executive
SKS Nutrition PVT LTD
08.2022 - 05.2023
- Managed information flow in a timely and accurate manner.
- Managed a record of daily expenses and prepared weekly, monthly, or quarterly reports.
- Acted as an intern mediator among executives, employees, clients, and other external partners.
- Performed office management duties, including scheduling employees, addressing employee grievances, and maintaining office staff's work quality.
- Kept an eye on industry trends and notified changes to upper management.
Office Assistant
National Switchgears
10.2021 - 06.2022
- Performed a variety of administrative duties, such as generating and distributing letters, spreadsheets, forms, and emails and sorting and distributing incoming mail.
- Preformed with billing by preparing and sending invoices, maintained client database, tracked accounts, oversaw invoice workflow, and assisted in copying and other internal documents as requested.
- Updated spreadsheets used by accounting, production, and field services as requested.
Education
International Business Management -
Lambton College
12.2024
B. Com - undefined
Guru Nanak Dev University
09.2021
commerce - undefined
Cambridge International School
12.2017
Skills
- Customer Service & Sales
- Communication & Interpersonal Skills
- Networking & Relationship Management
- Positive Attitude
- Inventory Management
- Problem-solving Abilities
- Product knowledge
- Teamwork
- Office Equipment Operation
- Effective selling techniques
Accomplishments
- First rank in district for selling All state Staples protection plan
- First rank in nationwide during boxing week
LANGUAGES
English
Hindi
Punjabi
Certification
Certified in First aid CPR
Awards
Leading Staples Kids & Learn Program 2025 in Store 89., Assisted with the Kids & Learn Program at 3 Staple location (Woodstock, Simcoe, Brantford) over four weeks in District 6., Acted as a keyholder for multiple locations (Stores 201, 129, 053, and 120) in District 7., Co-worker of Health & Safety.
Timeline
Sales Supervisor
Staples
08.2025 - Current
Technology Sales Area Rep
Staples
09.2023 - 08.2025
Team Member
Burger King
06.2023 - 09.2023
Office Executive
SKS Nutrition PVT LTD
08.2022 - 05.2023
Office Assistant
National Switchgears
10.2021 - 06.2022
B. Com - undefined
Guru Nanak Dev University
commerce - undefined
Cambridge International School
International Business Management -
Lambton College
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