Amit Poonia
Brampton
Summary
Dynamic Ramp Agent with GTA Dnata, skilled in aircraft marshalling and baggage management. Proven ability to enhance operational efficiency through meticulous handling of sensitive cargo and effective team collaboration. Recognized for maintaining safety standards and promoting on-time flight schedules, ensuring seamless ground support services in a fast-paced environment.
Overview
7
7
years of professional experience
Work History
Ramp Agent
GTA Dnata
05.2022 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 3 daily flights.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Checked cargo and baggage for security to meet TSA regulations.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Assistant
The NorthCap University
08.2018 - 05.2021
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Education
Bachelor of Civil Engineering -
BRCM College of Engineering And Technology
Haryana07-2013
Skills
- Loading and unloading
- Heavy lifting
- Baggage handling
- Aircraft tug operation
- Team leadership
- Baggage management
- Flexible schedule
- Ground support services
- Baggage service collaboration
- Flight scheduling
- TSA collaboration
- Heavy equipment operation
- Pushback and towing
- Ramp service
- Aircraft marshalling
Languages
English
Full Professional
French
Elementary
Hindi
Professional Working
Punjabi
Limited Working
Timeline
Ramp Agent
GTA Dnata
05.2022 - Current
Assistant
The NorthCap University
08.2018 - 05.2021
Bachelor of Civil Engineering -
BRCM College of Engineering And Technology
Similar Profiles
LIFE BALISILIFE BALISI
Passenger Service Agent at GTA DnataPassenger Service Agent at GTA Dnata
Marielle MaligMarielle Malig
Customer Service Specialist at 1673361 Ontario Inc - GTA DnataCustomer Service Specialist at 1673361 Ontario Inc - GTA Dnata
DERRICK BAAFI ACHEAMPONGDERRICK BAAFI ACHEAMPONG
Ramp Specialist at GTA DNATA Toronto Pearson International AirportRamp Specialist at GTA DNATA Toronto Pearson International Airport