Amit Kumar
Riverview
Summary
Outgoing Hospitality Specialist with 8 years of experience in securing reservations and assisting guests to promote customer satisfaction. Talented at listening to guest preferences and providing speedy assistance. Successful in attracting repeat customers through friendly and helpful service.
Overview
13
13
years of professional experience
Work History
Long Haul Truck Driver
AK Transportation
10.2022 - Current
- Maintained a clean driving record, adhering to all federal and state transportation regulations for safe long haul operations.
- Improved on-time delivery rates by efficiently planning and executing long haul truck routes.
- Reduced fuel consumption with strategic routing, careful monitoring of vehicle performance, and regular preventative maintenance.
Shift supervisor
Starbucks
10.2021 - 08.2022
- Manage daily schedules, employee shifts, and time-off requests
- Assign duties to employees and oversee their progress
- Ensure that daily sales/production goals are met
- Count cash at the end of the shift and manage bank deposits
- Train and integrate new workers
Kitchen supervisor
Jungle Jims Restaurant
06.2019 - 10.2021
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques
Dining Room Manager, Room Service, Banquets
Eliot Hotel
02.2017 - 02.2018
- Maintained presence on dining room floor and assisted team to support efficiency of service
Banquet Captain
Healthy Haandi
03.2016 - 11.2016
- Supervised food preparation, delivery and quality to ensure satisfaction
Hospitality Supervisor
Zenith Hospitality
09.2013 - 01.2016
- Worked with clients to coordinate details of special functions to ensure events ran smoothly
Server, Room Service
Palm Residency Hotel
09.2012 - 05.2013
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
Education
High School -
D.A.V Public School
01.2006
Advanced Diploma - Aviation, Hospitality And Travel Management
Frankfinn Institute of Air Hostess Training
Bachelor of Science - Hotel Management
Punjab Technical University
01.2009
Skills
- Food safety understanding
- Opening and closing procedures
- Serving expertise
- Decision-making
- Supervision
- Friendly, positive attitude
- Advanced driving techniques
Timeline
Long Haul Truck Driver
AK Transportation
10.2022 - Current
Shift supervisor
Starbucks
10.2021 - 08.2022
Kitchen supervisor
Jungle Jims Restaurant
06.2019 - 10.2021
Dining Room Manager, Room Service, Banquets
Eliot Hotel
02.2017 - 02.2018
Banquet Captain
Healthy Haandi
03.2016 - 11.2016
Hospitality Supervisor
Zenith Hospitality
09.2013 - 01.2016
Server, Room Service
Palm Residency Hotel
09.2012 - 05.2013
Advanced Diploma - Aviation, Hospitality And Travel Management
Frankfinn Institute of Air Hostess Training
Bachelor of Science - Hotel Management
Punjab Technical University
High School -
D.A.V Public School
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