Amit Kumar
Barrie
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
6
6
years of professional experience
Work History
Supervisor
Turtles
10.2023 - 02.2025
- Trained staff on best practices to enhance service delivery.
- Increased customer satisfaction with streamlined service procedures.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
DRIVER
FedEx
08.2023 - 10.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Technician
TruGreen Lawn Care
03.2023 - 08.2023
- Executed installation processes to ensure proper setup and functionality of systems.
- Analyzed technical documentation to support troubleshooting efforts.
- Conducted routine inspections to identify potential issues and prevent system failures.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Crew Member
McDonald's
08.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Supervisor
RESTAURANT SMOKES
05.2019 - 08.2022
- Coordinated cross-functional projects to achieve organizational goals.
- Generated reports detailing findings and recommendations.
- Frequently inspected production area to verify proper equipment operation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
Diploma - Hospitality And Tourism Management
Georgian College
Barrie, None04-2020
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Customer relationship management
Languages
Punjabi
Full Professional
Hindi
Full Professional
English
Professional Working
Interests
- Playing Sports
- Running
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Timeline
Supervisor
Turtles
10.2023 - 02.2025
DRIVER
FedEx
08.2023 - 10.2023
Technician
TruGreen Lawn Care
03.2023 - 08.2023
Crew Member
McDonald's
08.2022 - 03.2023
Supervisor
RESTAURANT SMOKES
05.2019 - 08.2022
Diploma - Hospitality And Tourism Management
Georgian College
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