AMIT KUMAR
Customer Service Representative
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
4
4
years of post-secondary education
3
3
Languages
1
1
year of professional experience
Work History
Sales and Customer Service Representative
Metro Supermarket
Jalandhar, Punjab
06.2021 - 11.2022
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Tallied cash drawer at beginning and end of each work shift.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Post-Graduates - Business Management - Enrolled
01.2023 - Current
Bachelor of Commerce - Accountancy And Business Management
07.2018 - 05.2021
High School Diploma -
04.2017 - 03.2018
Skills
Able to Work individually and part of a team
Adaptability
Multi-Tasking
Customer assistance
Time management skills
Payment collection
Product restocking
Cash Handling
Retail merchandising
Written and verbal communication
Computer knowledge
Availability
Monday 05:00 PM -10:00 PM
Tuesday 05:00 PM -10:00 PM
Wednesday 05:00 PM -10:00 PM
Thursday 05:00 PM -10:00 PM
Friday Anytime
Saturday Anytime
Sunday Anytime
Timeline
Saskatchewan Polytechnic - Post-Graduates , Business Management - Enrolled
01.2023 - Current
Sales and Customer Service Representative - Metro Supermarket
06.2021 - 11.2022
Doaba College - Bachelor of Commerce, Accountancy And Business Management
07.2018 - 05.2021
S.G.N Public Sen Secondary School - High School Diploma,
04.2017 - 03.2018