Summary
Overview
Work History
Education
Skills
Availability
Timeline
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Amit Jogani

Kitchener,Canada

Summary

Dedicated and experienced customer service professional with a proven ability to assist customers, resolve issues, and enhance company reputation in fast-paced retail environments. Skilled at working collaboratively in team settings or independently, with a commitment to fostering positive customer experiences. Excels in organizational tasks, meeting deadlines, and cultivating loyal customer relationships.

Overview

5
5
years of professional experience

Work History

Seasonal Sortation Associate

Amazon Logistics
11.2023 - 12.2024
  • Sorted heavy, medium, and small parcels efficiently using the inductive method
  • Organized and prepared carts with full bags of parcels and OVs for drivers
  • Maintained a clean, organized workspace and assisted with inventory management
  • Ensured accurate tracking, reporting, and follow-up on online orders, handling customer inquiries effectively

Sales Associate

Dhiraj Sons Retail Mart
08.2021 - 06.2023
  • Assisted customers with product inquiries regarding pricing, discounts, and warranties
  • Monitored and reported stock levels, coordinating with the purchasing department for timely replenishment
  • Designed and implemented attractive product displays to engage and attract customers

Cashier

Central Bazar
07.2019 - 02.2021
  • Processed transactions accurately using cash registers, ensuring proper scanning and pricing
  • Issued receipts, refunds, and coupons while promoting cross-sell opportunities
  • Resolved customer complaints and provided product information in a friendly and professional manner
  • Maintained a clean, organized checkout area and greeted customers upon entry and exit

Education

Postgraduate Diploma - Strategic Global Business Management

Conestoga College School of Business
04.2025

Bachelor of Commerce - Accounting and Finance

Veer Narmad South Gujarat University
04-2018

Skills

  • Strong interpersonal skills
  • Effective collaborator
  • Punctual
  • Consistent in meeting deadlines
  • Skilled in planning
  • Multitasking
  • Dedicated
  • Passionate
  • Strong work ethic
  • Adaptable to new tools and processes

Availability

24 Hours , Flexible for night shifts,

Monday-  3 PM To 10 PM

Tuesday- 8 AM To 6 PM 

Wednesday- Not Available 

Thursday- 11 AM to 10 PM

Friday- 3 PM To 10 PM 

Saturday- Available

Sunday- Avauiable

Timeline

Seasonal Sortation Associate

Amazon Logistics
11.2023 - 12.2024

Sales Associate

Dhiraj Sons Retail Mart
08.2021 - 06.2023

Cashier

Central Bazar
07.2019 - 02.2021

Postgraduate Diploma - Strategic Global Business Management

Conestoga College School of Business

Bachelor of Commerce - Accounting and Finance

Veer Narmad South Gujarat University

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Amit Jogani