Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards.
Overview
6
6
years of professional experience
Work History
LOSS PREVENTION OFFICER
Securiguard Services
05.2023 - Current
Observed video surveillance systems for prompt emergency response
Patrolled store premises to detect and prevent shoplifting and security breaches.
Completed incident reports and activity logs for accurate, current records.
Investigated and documented thefts and suspicious activity to improve issue prevention
Liaised with law enforcement and security personnel in issue investigation
Prepared reports for clients and underwriters regarding property loss features.
Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
RETAIL SUPERVISOR
Fraser Food Ltd.
02.2021 - 04.2023
Coordinated merchandising displays, signage and sales enablement
Scheduled workers and delegated assignments to effectively meet expected customer and business demands
Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products
Marked-down clearance items and relocated merchandise to proper store areas
Examined incoming inventory, merchandised shelves and prevented shrinkage.
VESSEL SECURITY GUARD
Western K9 Security Services
04.2019 - 01.2021
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Wrote detailed reports of all security breaches and investigations.
Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
Examined doors, windows and gates to verify security.
Upheld a professional appearance and demeanor while on duty.
SECURITY GUARD
Cynergy Security
07.2018 - 12.2019
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
Patrolled and monitored premises in company vehicle, on bicycle, and by foot
Guided periodic property safety inspections and oversaw remedial action for potential hazards
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
Responded quickly to emergency situations to assess and deflect issues
Examined doors, windows and gates to verify security
Wrote detailed reports of all security breaches and investigations.