About 15 years of progressive IT experience as a C#.NET, ASP.NET MVC, Dot Net Core, JAVASCRIPT, jQuery, WEB API, Angular JS, MS Azure, MS SQL, DB2
Certified Scrum Master (CSM) - Well-versed with Scrum Framework.
Senior Consultant in the Insurance domain with strong functional knowledge of the Mortgage and Retirement plan Business.
Rich experience in end-to-end SDLC for niche customers like Manulife/John Hancock.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Consultant
Eviden
Toronto, ON
10.2019 - Current
Applications -RPS Business Tools Website
RPS Business tool is an Azure website holding a migrated version of core business applications like Core Fund Tool, Rate of Returns, New York Agency, and SignerCheck
Domain: Insurance Role - Technical Lead Location - Manulife, 250 Bloor Street East, Toronto Environment - C#, ASP .Net Core MVC, Azure, CSS, Angular, HTML, jQuery, JavaScript, Microsoft SQL, Informatica ETL, ServiceNow, JIRA, Microsoft SharePoint, CAWA Scheduling tool, MS Office, SVN, Role & responsibility:
Working in a Managed Service project to handle multiple RPS (Retirement Plan Services) applications - Core Fund Tool, Rate of Returns, New York Agency, and Signer-Check
New York Agency - This application is a DB2 database and batch to process all data pertaining to unit values of all JHRPS mutual funds
Applications consuming Lawson, NSCC and NYASchedule feeds may depend on NYAgency as these feeds are generated at each payment processing
SignerCheck- is a user-friendly intranet repository for specimen signatures that was live in John Hancock's cloud on Monday, April 10th, 2017
SignerCheck is used to validate the approval of our signed forms and written requests
All users of the Lotus Notes Signator Database who view, add, or edit signature specimens will be required to access the new site
ROR is the Fund Performance calculator
On a monthly basis, the application takes data from the Unit Value tables and populates an MS Access table for history
The monthly unit values are then calculated to determine the Funds' performance
The Core Fund Tool Back-End is an application that is to be used by Investment Marketing to generate data files to be used by the Core Fund Tool front-end Internet application
This front-end application is used by Brokers on the Broker-Dealer Website as a tool to assist them in selecting which Manulife Funds to offer their clients
Owned all the Non-discretionary work requests, enhancements subjected to RPS (Retirement Plan Services applications.
Consultant, Investment Division, Global Wealth and Asset Management
Eviden
Toronto, ON
08.2011 - 09.2019
Applications - Enterprise! LMS - Loan Management System, MVAL- Mortgage Fund Valuation, Mortgage Reporting Repository and FileOnQ Domain: Insurance Role - Technical Lead Location - Manulife, 250 Bloor Street East, Toronto Environment - C#, ASP .Net Core MVC, Azure, CSS, Angular, HTML, jQuery, JavaScript, Microsoft SQL, Microsoft SSRS, Informatica ETL, ServiceNow, JIRA, PPM, CAWA Scheduling tool, MS Office, VBA, Git hub, VB.NET Role & responsibility:
Worked in a Managed Service project to handle multiple Manulife's Mortgage applications - Enterprise! LMS Application, Mortgage Fund Valuation, Mortgage Reporting Repository, and FileOnQ
As a Business Systems analyst, I designed and implemented many key existing and new reports for Enterprise! LMS application in SQL and SSRS technology
Owned all the discretionary work requests, enhancements subjected to Mortgage applications
Well-versed in business data modeling techniques and data presentation using UML 2.0 diagrams
Extensive day-to-day experience in Data analysis, extraction for the backend SQL database for Enterprise! LMS application
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Adept at queries, report writing, and presenting findings
Interpret data, analyze results using statistical techniques and provide ongoing reports
Technical expertise regarding data models, database design development, and data mining techniques
Ability to do data analytics and other strategies that optimize statistical efficiency and quality
In conjunction with Business analysis, I'm involved in production support activities wherein I support Mortgage Business users for day to day activities and daily nightly batch cycle playing a key role in sending out notifications on high priority issues to the Manulife business groups, involving relevant IT teams to resolve issues and tracking defects
Extensive day-to-day usage of SQL, VB Macros, ServiceNow, SharePoint, CAWA Scheduling tool, Informatica, JIRA, XML, and MS Office
Conducted project review sessions, obtain sign-offs, Gap analysis, and coordinated acceptance tests to ensure timely delivery of requirements
Automated Daily Valuation Process of Mortgage Fund Valuation (MVAL) system a few years back to send daily Valuation files to RBC and scheduling it thus reducing the scope for manual effort
Extensive knowledge in MS Office, VBA having day-to-day artifact building and reporting activities
Played a key role in planning, testing, and implementation of application upgrades for Enterprise! LMS application over the years
Supported Enterprise! LMS application upgrades with the following deliverables:
Created & updated the Business specifications, scope, estimated efforts, Issue log, daily status tracker & other relevant artifacts for the project.
Acted as a bridge between vendor & customer by exchanging information, delivery/issue alerts, and response to business/technical queries
I played an active role in setting up the environment for user testing and played a key role in functional testing, regression testing, security testing, downstream testing, test results verification, and documentation
Played a crucial role in Implementation planning, engaging all teams in implementation support of the upgrade
Handled post-implementation issues reported by business by actively liaising with the vendor in resolving major system and vendor discrepancies.
Analyst Programmer - SharePoint Practice, IT
Eviden
India
02.2011 - 07.2011
Client: In-house Domain: Capital Markets Role - Software Developer Location - India Environment: MS Office, MS SharePoint, Microsoft SQL Role & responsibility:
Enhanced Syntel's in-house site 'Syntelligence' from SharePoint 2007 to SharePoint 2010
This was a migration project to enhance site into a full-fledged suite by adding features of SharePoint 2010
Played a key role in a site migration and testing
Showcased expert level skills in analyzing, defining and prioritizing the requirements
Supported SharePoint site upgrade with the following deliverables: Ran a pre-upgrade check on our existing SharePoint 2007 environment
Backed up the original SharePoint 2007 database in SQL Server & then restored to a new database
Installed SharePoint 2010 Server on a newly built Windows Server 2008 R2 machine
Configured the necessary service accounts
Created a new Web Application
Mounted our SharePoint 2007 database into SharePoint 2010 using PowerShell.
Process Executive
Infosys BPM Ltd
India
01.2010 - 10.2010
Client: Verizon US Role: Technical Process Executive Location: India Environment: Microsoft Office, Microsoft Windows Roles and Responsibility
As a Technical support executive, I addressed internet access issues of Verizon home users in the United States
Configured home internet, diagnosed software faults, and solved technical problems over the phone
Logging and keeping records of customer queries in Remedy tool
Analyzing call logs so you can spot common trends and underlying problems
Updating self-help documents so customers can fix problems themselves
Working with field engineers to visit customers if the problem is more serious