Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
References
Work Availability
Software
Work Preference
Timeline
Hi, I’m

Amit Agrawal

Waterloo,Ontario

Summary

  • High Distinction (GPA 3.9) in postgraduate Healthcare Administration and Service Management.
  • Expertise in Tracker Dental Management Software
  • Improved production of the current workplace by 10% .
  • Experience Account Receivables personnel (reduced the load of A/R by 60% in current workplace)
  • Certified in IPAC: Reprocessing, CPR & First Aid and HARP
  • Over four years of international experience managing and working in a dental environment as a General Dentist.
  • Assisted in multiple procedures - restos, exos (inc. impacted third molars), clearcorrect, intraoral scans, root canal treatment and implant surgery.

Overview

6
years of professional experience
1
Certification
4
Languages

Work History

Milverton Family Dental (Amity Management)
Milverton

Dental Office Administrator/Dental Assistant
11.2023 - Current

Job overview

  • Performed general bookkeeping duties such as balancing accounts receivable and payable ledgers and reconciling bank deposits.
  • Managed front desk operations such as answering phones, responding to emails, scheduling appointments and providing customer service to all clients.
  • Worked on Tracker Dental Management Software
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.

Tim Horton's
Waterloo, Ontario

SUPERVISOR
02.2022 - Current

Job overview

  • Managed store staff and scheduled shifts to balance labour and sales adequately
  • Trained the team members to maintain decorum and always serve fresh items
  • Reduced operational costs by 10% in the previous quarter by adapting to needs and strategizing plans.

Dundas St Dental
Mississauga, Ontario

DENTAL RECEPTIONIST/Dental Assistant
11.2021 - 03.2022

Job overview

  • Updated patient records and documented recent treatments and procedures
  • Worked on Dentrix Software.
  • Scheduled patients and appointed and filed insurance forms
  • Educated patients on proper oral hygiene techniques and habits.
  • Sterilized instruments according to established IPAC guidelines and protocols.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.

Shah Clinic
Ahmedabad, Gujarat

ASSOCIATE DENTIST
12.2020 - 10.2021

Job overview

  • Developed and put into action patient-specific dental care plans
  • Helped with hiring, training, and employee management
  • Taught individuals the most effective techniques for brushing and flossing for tooth health
  • Improved patient comfort through the explanation of procedures and the provision of clarification.

Love Humanity
Ahmedabad, Gujarat

DENTAL VOLUNTEER
02.2018 - 07.2021

Job overview

  • Helped children feel comfortable with examinations to improve treatment results

GMERS Medical College
Gandhinagar, Gujarat

ASSOCIATE DENTIST
10.2020 - 11.2020

Job overview

  • Developed and interpreted X-rays and reviewed patients' health data to formulate appropriate treatment courses
  • Designed and delivered patients with complete dentures, fixed and removable partial dentures, and other prosthodontic dental appliances.
  • Performed restorative procedures including fillings, crowns, bridges and root canals.

GDCHA
Ahmedabad, Gujarat

DENTIST (CO-OP)
09.2019 - 09.2020

Job overview

  • Conducted oral cancer screenings by thoroughly examining patients' mouths to identify problematic areas
  • Trained dental staff members on dental hygiene, dental care, dental emergencies and techniques
  • Prescribed antibiotics for patients
  • Completed primary and specialized dental procedures across a diverse client base.

Education

DDSMasters
Guelph, ON

Healing Arts Radiation Protection (HARP) Certificate from Dental Radiology
02-2024

University Overview

Conestoga College

Graduate Certificate from Healthcare Administration and Service Management
12.2022

University Overview

Government Dental College and Hospital

Bachelors of Dental Surgery from Dentistry
08.2019

University Overview

Harvard Medical School

Online Course from Mechanical Ventilation in COVID-19

University Overview

Skills

  • Appointment Scheduling
  • Insurance Verification
  • Dental software proficiency
  • Revenue Forecasting
  • Equipment Sterilization (IPAC)
  • Inventory Management
  • Exam room setups
  • Digital X-Ray Proficiency
  • Point of sale systems
  • Schedule Management
  • Staff Supervision

Certification

  • Standard First AID, CPR, AED - Canadian Red Cross Society, 2021
  • Occupational Health and Safety - Public Health Ontario, 2022
  • IPAC: Reprocessing Series - Public Health Ontario, 2022

Accomplishments

Accomplishments
  • Received High Distinction (>90% in all semesters) - Graduate Certificate in Healthcare Administration and Service Management, Conestoga College.
  • Received a Certificate of Merit - from the Indian Society of Periodontology for scoring the highest among the graduates.
  • Achieved First class results in all the semesters of BDS.

Affiliations

Affiliations
  • Volunteer and practitioner of a non-profit meditation institute - HEARTFULNESS

References

References
References available upon request.
Availability
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friday
saturday
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Software

Dentrix

Tracker

Work Preference

Work Type

Full Time

Work Location

HybridRemoteOn-Site

Important To Me

Company CultureCareer advancementHealthcare benefitsPaid time offPersonal development programsWork-life balancePaid sick leave

Timeline

Dental Office Administrator/Dental Assistant
Milverton Family Dental (Amity Management)
11.2023 - Current
SUPERVISOR
Tim Horton's
02.2022 - Current
DENTAL RECEPTIONIST/Dental Assistant
Dundas St Dental
11.2021 - 03.2022
ASSOCIATE DENTIST
Shah Clinic
12.2020 - 10.2021
ASSOCIATE DENTIST
GMERS Medical College
10.2020 - 11.2020
DENTIST (CO-OP)
GDCHA
09.2019 - 09.2020
DENTAL VOLUNTEER
Love Humanity
02.2018 - 07.2021
DDSMasters
Healing Arts Radiation Protection (HARP) Certificate from Dental Radiology
Conestoga College
Graduate Certificate from Healthcare Administration and Service Management
Government Dental College and Hospital
Bachelors of Dental Surgery from Dentistry
Harvard Medical School
Online Course from Mechanical Ventilation in COVID-19

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Amit Agrawal