Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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AMISHA PURI

Brampton,ON

Summary

Creative hardworking technician with broad-based background in highly competitive and dynamic organizations. Recognized as a decisive leader and excellent team player. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cell Phone Repair Technician

WIRELESS +
09.2022 - Current
  • Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.
  • Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
  • Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
  • Inspected devices for signs of intentional or accidental damage to determine warranty eligibility.
  • Responded to service requests during and after business hours.
  • Reset and restored mobile operating systems such to factory default settings to correct software-based faults.

SALES SUPERVISOR

WIRELESS +
06.2021 - 08.2022
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Trained team members in successful strategies to meet operational and sales targets.

Bookkeeper

ELECTRONIC EXCHANGE
08.2020 - 06.2021
  • Reported financial data and updated financial records in ledgers and journals.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Maintained and processed invoices, deposits, and money logs.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Completed tax forms in compliance with legal regulations.

Education

ONTARIO COLLEGE DIPLOMA - Business Accountancy

Humber College
Toronto, ON
08.2021

Skills

  • Knowledge of operating and repairing different models of mobile phones
  • Exceptional knowledge of cell phone operating systems and features
  • Superior communication skills
  • Expert Troubleshooter with commitment to lifetime learning along with exceptional teamwork and leadership skills
  • Adept at repairing computer hardware including Windows-based PCs and Macintosh Apple platforms
  • Device Decommissioning
  • Screen Repair
  • Data Retention
  • Troubleshooting systems
  • Device Installation
  • Equipment installation and repair
  • Installing equipment
  • Electrical Troubleshooting
  • System Repair
  • Equipment Installation
  • Safety practices

Certification

Apple Certified Mac Technician (ACMT) 

Languages

English
Full Professional
Punjabi
Native or Bilingual

Timeline

Cell Phone Repair Technician

WIRELESS +
09.2022 - Current

SALES SUPERVISOR

WIRELESS +
06.2021 - 08.2022

Bookkeeper

ELECTRONIC EXCHANGE
08.2020 - 06.2021

ONTARIO COLLEGE DIPLOMA - Business Accountancy

Humber College

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AMISHA PURI