Amisha Bhatt
Surrey
Summary
Motivated professional with a passion for management and team leadership. Seeking a suitable role to leverage my experience in training, motivating, and managing teams, ensuring exceptional quality and performance in a fast-paced environment.
Overview
10
10
years of professional experience
Work History
Catering BBQ FOH Supervisor
Pacific National Exhibition (PNE)
06.2022 - Current
- Led a team to deliver exceptional customer service during events, ensuring client satisfaction through effective communication and personalized service
- Managed inventory and coordinated with vendors to maintain optimal stock levels, supporting seamless event operations
- Trained and mentored team members, fostering a collaborative environment that emphasized continuous improvement and high performance
Senior Catalogue Associate
Amazon Development Centre Pvt. Ltd.
03.2015 - 10.2021
- Provided detailed product information to customers, enhancing their understanding and driving informed purchasing decisions
- Collaborated with cross-functional teams to address customer feedback, implementing solutions that improved the overall customer experience
- Utilized in-house technology to manage product listings and inventory, ensuring accurate and up-to-date information was available to customers
Education
Bachelor of Commerce - Accounting And Finance
University of Madras
Tamil Nadu, India06-2013
Skills
- Customer Service
- Communication
- Leadership
- Team Collaboration
- Organizational Management
- Team Management
- Product Knowledge
- Presentation
- Technical Proficiency
Languages
English
Hindi
Gujarati
Tamil
Awards
- Customer Delight Award, Amazon – Recognized for accurate catalogue management and product launch support
- Extra Mile Award, Amazon – Acknowledged for supporting the EU region with backlog resolution
- First Among Equals, Amazon – Multiple awards for performance excellence and productivity
Timeline
Catering BBQ FOH Supervisor
Pacific National Exhibition (PNE)
06.2022 - Current
Senior Catalogue Associate
Amazon Development Centre Pvt. Ltd.
03.2015 - 10.2021
Bachelor of Commerce - Accounting And Finance
University of Madras
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