Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Amirreza Nasiri

New Westminster,BC

Summary

Certified Salesforce Administrator with hands-on experience in Sales Cloud, Service Cloud, and integrations. Proficient in Apex, Flows, CPQ, and Lightning Components, with a strong focus on process automation, data governance, and system scalability. Skilled in designing scalable Salesforce solutions that enhance user experience, streamline workflows, and drive business outcomes. Skilled in collaborating with cross-functional teams to deliver impactful Salesforce solutions that align with organizational goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Salesforce Trainee & Project Contributor

Salesforce
09.2024 - Current
  • Configured and troubleshot the Quote Calculator Plugin, reducing quoting errors and accelerating sales cycles by streamlining pricing workflows and improving accuracy
  • Migrated and cleansed over 50,000 records using Salesforce Data Loader, ensuring seamless data integration and improving data quality for sales and marketing teams, leading to more reliable reporting and decision-making
  • Collaborated with cross-functional teams to design and implement custom Salesforce solutions, including Lightning Components and Apex triggers, enhancing user adoption and improving operational efficiency across teams
  • Developed real-time reports and dashboards to provide actionable insights into sales performance, enabling revenue teams to make data-driven decisions and identify growth opportunities
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.

Distribution Operations (Part-time)

Amazon Canada Fulfillment Services
11.2021 - Current
  • Resolved shipment discrepancies by analyzing data and collaborating with logistics teams, improving supply chain accuracy and reducing delays in order fulfillment
  • Designed and implemented a streamlined tracking system for inbound and outbound shipments, reducing manual effort and enhancing operational efficiency across the distribution network
  • Applied critical thinking to troubleshoot operational challenges, optimizing distribution processes and ensuring timely delivery of goods to customers
  • Worked effectively in fast-paced environments.

Human Resources Assistant

Veterans Services Headquarters
12.2018 - 09.2020
  • Assisted in recruitment and onboarding processes, leveraging digital tools to reduce hiring cycle times and improve the candidate experience
  • Coordinated training programs and performance evaluations, contributing to improved employee productivity and skill development across the organization
  • Maintained and updated HR databases and CRM systems, ensuring data accuracy and confidentiality while improving accessibility for HR teams, leading to more efficient HR operations
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.

Education

Bachelor of Business Administration - Supply Chain Management

Yorkville University
New Westminster, BC

Bachelor of computer science engineering -

Azad University
Tehran, Iran

Skills

  • Salesforce
  • Apex
  • SOQL
  • CPQ
  • Visualforce
  • Data Migration
  • Lightning Components
  • Microsoft 365
  • Google Workspace
  • AI (Einstein Analytics)
  • Agile
  • Scrum
  • Jira
  • Confluence
  • Asana
  • Customer service
  • Time management
  • Team collaboration
  • Attention to detail
  • Data analysis
  • Training program design

Certification

  • Salesforce Administrator | Salesforce.com | February 2025
  • Amazon Salesforce Admin | Correlation One | November 2023

Languages

English
Professional Working
Persian
Full Professional

Timeline

Salesforce Trainee & Project Contributor

Salesforce
09.2024 - Current

Distribution Operations (Part-time)

Amazon Canada Fulfillment Services
11.2021 - Current

Human Resources Assistant

Veterans Services Headquarters
12.2018 - 09.2020

Bachelor of Business Administration - Supply Chain Management

Yorkville University

Bachelor of computer science engineering -

Azad University

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Amirreza Nasiri