Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Hi, I’m
Amirparham Pirisedigh
Toronto,ON
Summary
Overview
1
year of professional experience
6
years of post-secondary education
2
Languages
Work History
SUBWAY SANDWICHToronto, Ontario
Sandwich Artist
09.2022 - 12.2023
Job overview
- Exhibits a cheerful and helpful manner while greeting guests and preparing their orders
- Demonstrates a complete understanding of menu items and explains them to guests accurately
- Uses Point of Sale system/cash register to record the order and compute the amount of the bill
- Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift
- Prepares food neatly, according to formula, and in a timely manner
- Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift
- Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up
- Cleans and maintains all areas of the restaurant promote a clean image image
- Performs light paperwork duties as assigned
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Greeted customers and provided excellent customer service.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Prepared all food orders within a 2-3 minute time frame.
- Assembled food orders while maintaining appropriate portion control.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Education
City Adult Learning CenterToronto, ON
High School Diploma
12.2018 - 02.2023
University Overview
Khan Academy
Online Home School
09.2021 - 01.2023
University Overview
Skills
Dependable and honest
Copywriting
Problem solving strength
Programming and MS office word and Excel
Mathematical and Calculation skills
Written and oral communication skills in English and Farsi
Computer skills
Social Media Marketing
Patience
Multitasking
Dependability
Strategic thinking
Adaptability
Lead prospecting
Sales expertise
Customer Relations
Report preparation
Complaint resolution
Service standard compliance
Hobbies
Hobbies
- Sports: Enjoy playing basketball and other team sports.
- Reading: Avid reader of fiction and non-fiction.
- Writing: Experienced blogger and content creator.
- Business: Passionate about helping businesses improve their operations.
- Continuous learning: Keen on learning new skills and expanding knowledge base.
Timeline
Sandwich Artist
SUBWAY SANDWICH
09.2022 - 12.2023
Khan Academy
Online Home School
09.2021 - 01.2023
City Adult Learning Center
High School Diploma
12.2018 - 02.2023