Amirmohammad Shayanisadr
Kamloops,British Columbia
Summary
Focused on arranging products in attractive, attention-grabbing display to improve sales and store profitability. Familiar with best practices in marketing, sales and customer relations. Pursuing new professional opportunity and desiring to build long-term career in the field. Successful at recovering items from the sales floor and stocking stray and new items in bins, cases, shelves and racks. Familiar with checking merchandise stock and adjusting plans to maintain optimal levels. Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
2
2
years of professional experience
Work History
Merchandise Associate
Local Shop
Esfahan, Iran
01.2022 - 01.2023
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
- Assisted customers in locating desired items and provided advice on product features.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Kept work areas professional, organized and clean.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Placed prices and descriptive signage to enhance displays and promote items.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Performed regular price checks to identify discrepancies between shelf tags and computerized systems.
Sales Associate
Local Shop
Esfahan, Iran
01.2021 - 01.2023
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Scheduled shifts for fellow associates during peak traffic times.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Customer Service Cashier
Local Shop
Esfahan, Iran
01.2021 - 01.2022
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Verified that all coupons were valid prior to processing them into the system.
- Complied with all health and safety regulations while performing job duties.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Education
Post-Baccaleurate Diploma - Supply Chain Management
Thompson River University
Kamloops, BC01-2024
Bachelor of Science - Engineering
Esfahan University
Esfahan, Iran06-2022
Skills
- Visual Merchandising
- Cleaning procedures
- Retail experience
- Pricing standards
- Sales abilities
- Store Organization
- Restocking processes
- Customer Service
- Guest Services
- Customer Satisfaction
- Positive and professional
- Customer Needs Assessment
- Excellent communication skills
Affiliations
- Workout
- Swimming
- Watching movie
- Nature lover
Languages
English
Full Professional
Persian
Native/ Bilingual
French
Elementary
Amir
- Always eager to learn
- Advanture
- Open to new experience
Timeline
Merchandise Associate
Local Shop
01.2022 - 01.2023
Sales Associate
Local Shop
01.2021 - 01.2023
Customer Service Cashier
Local Shop
01.2021 - 01.2022
Post-Baccaleurate Diploma - Supply Chain Management
Thompson River University
Bachelor of Science - Engineering
Esfahan University
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