Amirhossein Vahebi

Strategic Leadership:

• Developed and executed the overall business strategy, including market analysis, competitive positioning, and growth initiatives.
• Communicated business performance, forecasts and strategies to investors and shareholders.

Team Building and Management:

• Recruited top talent and provided mentorship to drive professional development.
• Defined company roles and responsibilities to establish and enhance processes.

Financial Management:

• Prepared annual budgets with controls to prevent overages.

Sales and Marketing:

• Conducted target market research to scope out industry competition and identify advantageous trends.

Product Development:

• Oversaw product iterations and improvements based on user analytics and market trends.

• Managed customer accounts to secure customer satisfaction and repeat business.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Negotiated contracts with clients and developed relationships with key personnel.
• Recommended complementary purchases to customers, increasing revenue.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

• Trained and mentored new employees to maximize team performance.
• Kept employees operating productively and working on task to meet business and customer needs.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Established team priorities, maintained schedules and monitored performance.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.