Amire Sodki
Toronto,Ontario
Summary
My degree is in business and management from the Toronto School of Business and Management. Having worked in customer service for a while, I've developed great communication abilities. I'm great at coming up with creative ideas and adjusting to change. In addition, my previous experience as a line cook has strengthened my capacity to perform well in hectic settings and successfully contribute to the accomplishment of team goals. I am excited to use my experience to help your team in any way I can.
Overview
2
2
years of professional experience
Work History
Sales Representative
MyCallcenter
Casablanca
02.2022 - 02.2023
- Managed a high volume of calls and emails with quick response times and accurate issue resolution
- Collaborated with various teams to address challenging problems, ensuring a positive customer experience.
- Reviewed monthly performance against targets set by the management team.
- Used exceptional customer service skills to satisfy needs.
- Developed and maintained relationships with customers to ensure repeat business.
- Developed key customer relationships to increase sales.
Line Cook
Snack Raya
Casablanca, Morocco
08.2021 - 01.2022
- Cooked and prepared dishes at Raya Restaurant, following recipes and maintaining quality standards
- Collaborated effectively with the team to meet customer expectations, employing various cooking techniques
- Ensured a clean and organized kitchen while adhering to food safety guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Performed basic knife skills such as dicing onions or slicing meats.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
Education
college degree - Business Management
Toronto School of Management
04-2025
Skills
- Computer Skills
- Leadership Skills
- Adaptability
- Problem Solving Skills
- Customer Service
- Bilingual
- Kitchen task management
- Cooking techniques
- Food presentation
- Knife Skills
Languages
English
Full Professional
French
Full Professional
Arabic
Native/ Bilingual
Timeline
Sales Representative
MyCallcenter
02.2022 - 02.2023
Line Cook
Snack Raya
08.2021 - 01.2022
college degree - Business Management
Toronto School of Management
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