Amirah Taher
Windsor,ON
Summary
Attentive Assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
9
9
years of professional experience
Work History
Receptionist Administrator
Whiteoak Ford and Lincoln
Mississauga, Ontario
01.2022 - 08.2022
- Developed strong relationships with vendors in order to secure favorable pricing for office supplies.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Assisted with administrative tasks such as data entry into company databases.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Maintained an organized filing system for all employee records in compliance with legal regulations.
- Ensured that reception area is kept safe at all times by monitoring security cameras.
- Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
- Maintained reception area cleanliness and tidiness.
- Ordered office supplies as needed and maintained inventory records.
- Scheduled appointments and maintained calendars for staff members.
- Processed invoices using accounting software programs like QuickBooks or Sage 50 Accounting Solutions.
- Assisted with coordination of events including booking venues, catering services.
- Provided support for executive staff members by scheduling appointments and organizing travel arrangements.
- Managed the distribution of incoming mail, faxes, and packages.
- Coordinated meetings between internal departments and external partners and clients.
- Participated in regular training sessions related to customer service best practices.
- Provided assistance with payroll processing when needed.
- Adhered to company policies regarding confidentiality of sensitive information.
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Created spreadsheets to track customer information such as contact details and preferences.
- Responded promptly to emails from customers and other departments within the organization.
- Scheduled maintenance visits for office equipment such as computers or printers.
- Maintained office supply inventory and placed orders to meet demand.
FC Associate
Amazon
Brampton, ON
09.2021 - 12.2021
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
- Selected packing materials based on size, quantity and fragility of package contents.
- Maintained compliance with company safety policies and called violations to attention of management.
- Followed procedures at all times for personal and team safety.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Drove customer satisfaction by successfully completing all returns quickly.
- Stocked shelves to match planogram images and instructions.
- Picked and packed order items.
- Planned and scheduled projects and directly performed installations.
- Kept work areas neat, clean and free from debris.
Cabinet Maker
ShipFuSimon
Toronto , ON
08.2021 - 09.2021
- Installed hardware such as drawer pulls, hinges and handles.
- Estimated costs for custom cabinets design and installation.
- Installation understanding
- Worked with clients to design custom cabinets and budgets.
- Interior design knowledge
- Operating woodworking machines and using hand tools to cut, shape and form wood
- Fitting parts together using glue and clamps
- Reinforcing joints using nails or screws
- Trimming joints
- Sanding wooden surfaces and applying veneer, stain or polish to finished products
- Repairing or restyling wooden furniture or fixtures
- Marking outlines or dimensions on wood
- Preparing or interpreting drawings or blueprints
- Preparing work estimates
SHIPPER /RECEIVER
Peak Processing
Windsor, ON
07.2021 - 07.2021
- Maintained work areas in organized, safe and clean manner.
- Put merchandise in assigned area, added tags and secured larger pieces as required.
- Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Placed products and rotated stock per established standards.
- Reviewed work orders to check correctness of deliveries.
- Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
- Received deliveries, scanned packages and updated orders in internal database.
RECEPTIONIST
Golden Auto Sales
Windsor, ON
06.2015 - 06.2019
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Meeting and greeting clients.
- Booking meetings.
- Arranging couriers.
- Keeping the reception area tidy Answering and forwarding phone calls.
- Screening phone calls.
- Sorting and distributing post.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Cashier
Starbucks
Kuwait , Kuwait City
03.2013 - 09.2013
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Greeting Customers.
- Take food orders.
- Prepare and bake food.
- Run cash registers.
- Keep stores clean and sanitized.
Education
Bachelor of Science - Electrical And Computer Engineering
University of Windsor
Windsor, ON06-2024
High School Diploma -
Westview Freedom Academy Secondary School
Windsor, ON06.2017
Skills
- Highly developed communication, interpersonal and listening skills
- Leadership
- English & Arabic Fluently Speaking
- Quick Learner and hard worker
- Schedule management
- Visitor check-in
- Payment processing
- Calendar Management
- Billing and coding
- Support services
- Document control
- Schedule and calendar management
- Administrative duties
- Product and service understanding
- Project Management
- Meeting planning
- Strong problem solver
- Mail management
- Excel spreadsheets
- Proficient in Microsoft Office
- Verbal and Written Communication
- Product Packaging
- Data Entry and Database Skills
- Customer and Call Response
- Customer Service
- Order Fulfillment
- Strong Attention to Detail
- Safety Procedures
- Customer Relationships
- Attention to Detail
- Data Entry
- Honesty and Integrity
- Friendly and Enthusiastic
- Handling Customer Inquiries
- Data Processing
- Customer-Oriented
- Staff Training
- Decision Making
- Shipping and Receiving
Languages
English
Professional
Arabic
Professional
Timeline
Receptionist Administrator
Whiteoak Ford and Lincoln
01.2022 - 08.2022
FC Associate
Amazon
09.2021 - 12.2021
Cabinet Maker
ShipFuSimon
08.2021 - 09.2021
SHIPPER /RECEIVER
Peak Processing
07.2021 - 07.2021
RECEPTIONIST
Golden Auto Sales
06.2015 - 06.2019
Cashier
Starbucks
03.2013 - 09.2013
Bachelor of Science - Electrical And Computer Engineering
University of Windsor
High School Diploma -
Westview Freedom Academy Secondary School
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