Amira Siddo
Thunder Bay,Ontario
Summary
Energetic and detail-oriented professional with over four years of experience in high-volume customer service and retail environments. Proven ability to manage fast-paced shifts, handle cash transactions accurately, and build strong rapport with clients. Committed to maintaining a clean, organized, and welcoming atmosphere for all guests.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Rads Maintenance Services
01.2020 - Current
- Greeting visitors and answering the phone
- Running errands
- Picking up supplies and office equipment
- Filing forms and documents
- Sending invoices and collecting receipts
Personal Support Worker
Hogarth Riverview Manor
05.2025 - 09.2025
- Activities of Daily Living
- Safe Transfer & Mobility
- Vital Sign Monitoring
- Infection Control
- Person-Centered Care
- Communication & Reporting
- Time Management & Prioritization
Student, Clinical Placement
Hogarth Riverview Manour
01.2025 - 02.2025
- Personal hygiene
- Feeding and nutrition
- Dressing and grooming
- Complete head to toe assessment
- Vital signs
- Mobility assistance
Sales Associate
Garage Clothing Store
07.2024 - 10.2024
- Work cash
- Help stock shipments
- Help with floor set up
- Greeting customers with a friendly manner
- Help prepare shipments for store orders
Sales Associate
Winners and HomeSense
08.2022 - 07.2023
- Performing various administrative duties, such as preparing commission and expense reports, and conducting post-sale follow-ups with the customers
- Working with other employees to develop effective strategies to meet sales targets
- Managing inventory by keeping records of available products
- Processing sales transactions and sales contracts and receiving payments
Pharmacist Assistant
St. Joseph Hospital
02.2023 - 06.2023
- Package, label, and dispense medications
- Check inventory and restock drugs and other items.
- Give general assistance with daily pharmacy activities.
- Deliver medications and restock on floors
Cashier/Food service worker
Tim Hortons
08.2021 - 08.2022
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Trained new team members on cash register operation, stock procedures, and customer service.
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers and assisted in finding necessary store items.
- Frequently washed and sanitized hands, food areas, and food preparation tools, adhering to safe food handling practices.
Education
Honours Bachelors of Science of Nursing -
Confederation College
Thunder Bay, ON04-2029
High School Diploma -
St.Patrick High School
06.2024
Skills
- Customer Experience: Expert at client consultation, relationship building, and conflict resolution
- Operational Efficiency: Proficient in POS systems, cash handling, and inventory management
- Health & Safety: Certified in Safe Food Handling and Standard First Aid
- Adaptability: Thrives in fast-paced, high-pressure environments
- Time Management: Expert at prioritizing tasks and managing multiple responsibilities during high-volume shifts
- Teamwork: A collaborative worker with a clear understanding of workplace norms and team dynamics
Certifications And Awards
- Smart Serve
- Standard First Aid- BLS CPR (HCP), 10/01/25
- Mask Fitting Certificate, 10/01/25
- GPA, 05/01/25
- WHIMS Certificate, 10/01/25
- Ontario Health: Cultural Competence in Health Care Certificate
- Lakehead University: Ontario Human Rights Code, Customer Services and Information and Communication Standards Certificate
- TRC and UNDRIP Certificate
- Pet First Aid
- Health Care Ethics Certificate
- Differentiating Overt and Covert Racism Certificate
- Infection Control and the Prevention of Infectious Diseases Certificate
- Safe Food Handling Certificate
Involvement
- President of BSUA at St. Patrick High School
- RNAO
- LUNA
- MEI of NWOSSSA
- Natural helper at St. Patrick High School
References
Available upon request
Cover Letter
Dear Hiring Manager,
I am writing to apply for the Bartender/Server position at Woodside Bar. With over four years of experience in high-volume customer service , I have developed the speed, communication, and multitasking skills necessary to thrive in a busy bar environment.
With four years of experience across the food, beverage, and retail sectors, I have developed a versatile skill set centered on high-quality service and efficiency. These roles have made me an expert at building rapport with guests while maintaining a clean, organized, and safe workspace. I am highly comfortable working under pressure and thrive in social, high-energy settings.
I hold a Safe Food Handling Certificate and Standard First Aid certification. I am a reliable team player with flexible evening and weekend availability. Thank you for your time and I look forward to the chance to meet with you.
Sincerely,
Amira Siddo
Activities
Student, Healthcare SHSM, 09/01/22, 06/30/24, Knowledge of human anatomy, physiology, pathophysiology, immunology, and human development, Fundamental skills used in healthcare including patient assessments, vital signs, and communication techniques, An understanding and appreciation for communication techniques that enable them to provide psychosocial care to clients, Understanding and incorporating infection control standards into practice in the classroom and in several experiential learning opportunities
Timeline
Personal Support Worker
Hogarth Riverview Manor
05.2025 - 09.2025
Student, Clinical Placement
Hogarth Riverview Manour
01.2025 - 02.2025
Sales Associate
Garage Clothing Store
07.2024 - 10.2024
Pharmacist Assistant
St. Joseph Hospital
02.2023 - 06.2023
Sales Associate
Winners and HomeSense
08.2022 - 07.2023
Cashier/Food service worker
Tim Hortons
08.2021 - 08.2022
Administrative Assistant
Rads Maintenance Services
01.2020 - Current
Honours Bachelors of Science of Nursing -
Confederation College
High School Diploma -
St.Patrick High School