Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

Amira Masri Boutari

Mississauga,Canada

Summary

Adaptable and people-focused professional with over 10 years of experience in insurance, telecom, retail, and recruitment. I have hands-on experience in home and auto insurance through State Farm (later Desjardins), where I supported clients with policy setup, coverage guidance, and day-to-day questions. I passed my OTL exam on the first try with 83% and am ready to get relicensed. I also bring years of experience in sales and client service, with a strong ability to build trust, explain things clearly, and manage a high volume of work without losing the personal touch. I take pride in being reliable, detail-oriented, and always doing right by the people I’m helping.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Server, Bartender

Moxies
01.2014 - Current
  • Delivered high-quality service in a fast-paced environment, balancing multiple tables and bar orders efficiently
  • Prepared and served beverages while ensuring responsible alcohol service and compliance with safety standards
  • Built strong guest rapport through personalized recommendations and friendly, professional interaction
  • Assisted with training new team members and maintained cleanliness and organization in bar and dining areas

Recruitment Consultant

South End Partners
02.2023 - 07.2023
  • Sourced and placed C-suite and senior leadership talent across diverse industries
  • Conducted executive-level assessments and in-depth interviews, including Predictive Index analysis
  • Designed and executed customized recruitment strategies aligned with client goals
  • Led offer negotiations and provided strategic support in succession planning and expectation management

Recruitment Consultant

Hays
04.2021 - 02.2023
  • Find clients and foster long-term relationships
  • Understand client requirements
  • Employ recruiting methods to attract candidates (e.g. job advertising, email blasts, LinkedIn posts)
  • Screen and evaluate resumes and applications
  • Source candidates through methods of headhunting, LinkedIn, referral connections, etc.
  • Responsible for detailed pre-interview screening in order to qualify the right candidate
  • Match the most suitable candidates to the right position (sometimes multiple options)

Sales Consultant

Glentel-Wirelesswave
11.2017 - 04.2021
  • Drove sales by building strong customer relationships, implementing strategies, and identifying team improvement opportunities
  • Delivered tailored solutions to business clients through a consultative sales approach for mobile and residential services
  • Proficient in data entry and daily use of 6+ software systems through company POS operations
  • Resolved customer complaints independently with a focus on professionalism and satisfaction
  • Completed daily trainings to stay updated on sales tactics, promotions, and security protocols, supporting continuous growth

Sales Manager/Product Manager

Le Château
08.2013 - 11.2017
  • Led and developed a strong sales team of five, consistently achieving KPIs and driving overall sales growth
  • Collaborated with customers and staff to understand market needs and enhance product offerings
  • Analyzed sales reports, loss prevention results, and client feedback to guide weekly strategy planning
  • Recruited, interviewed, and hired high-potential team members to support performance and store success

Insurance Advisor

Statefarm (Desjardins)
01.2016 - 07.2017
  • Helped improve efficiency in compliance delivery by maintaining accurate documentation, identifying issues early, and supporting smoother workflow handoffs
  • Consistently met client onboarding deadlines by staying organized, prioritizing tasks effectively, and adjusting quickly to client changes
  • Collaborated with licensing and underwriting teams to ensure timely completion of background checks and required documentation
  • Supported the onboarding process for home and auto insurance by coordinating daily tasks and ensuring alignment with client expectations and compliance standards
  • Maintained clear, professional communication with candidates, brokers, and insurance partners to support a smooth and positive onboarding experience
  • Gained a strong understanding of home and auto insurance guidelines, application procedures, and regulatory requirements across multiple provinces
  • Reviewed and verified policy-related documents to ensure accuracy before submission to carriers
  • Worked within insurance systems to track onboarding progress, update client files, and support reporting needs

Education

Certificate - Fundamentals of Fitness Leadership

Sheridan College
Brampton, ON
01.2014

Highschool diploma - French Immersion

Streetsville Secondary
01.2013

Skills

  • Recruitment experience
  • Self-Motivated
  • Sales and business development
  • Client relationship management
  • Negotiation
  • Cold calling and prospecting
  • Pipeline management
  • Closing deals
  • Relationship building
  • Communication and interpersonal skills
  • Adaptability and resilience
  • Team collaboration
  • CRM software proficiency

LANGUAGES

English
Native or Bilingual
French(Moderate)
Limited Working

Certification

OTL (Other Than Life) License 2017

Timeline

Recruitment Consultant

South End Partners
02.2023 - 07.2023

Recruitment Consultant

Hays
04.2021 - 02.2023

Sales Consultant

Glentel-Wirelesswave
11.2017 - 04.2021

Insurance Advisor

Statefarm (Desjardins)
01.2016 - 07.2017

Server, Bartender

Moxies
01.2014 - Current

Sales Manager/Product Manager

Le Château
08.2013 - 11.2017

Highschool diploma - French Immersion

Streetsville Secondary

Certificate - Fundamentals of Fitness Leadership

Sheridan College

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Amira Masri Boutari