Amir Segev

• Build and structure a new team of professional services
• Hiring and re-organize the team to better support customers and projects
• Manage relationships with major customers
• Collaborate with pre-sales.
• Skilled at working independently and collaboratively in a team environment.

• Reinsurance implementation program
• Managing the team from defining requirements to implementation
• Data migration project for an insurance company in the US
• Leading all activities, timeline, resource, and budget.

• Collaborated with stakeholders through PI sessions
• Maintain SOW with the System Integrator
• Clarify the product roadmap and deliverables with development team
• Manage backlog of user stories
• Applied Agile methods and processes to promote a disciplined and transparent project management process
• Projects: Develop APIs layer($4M), Replace company HR system ($60M), Introduce a new contracts model ($10M)

As a Product manager, I served as the interface between IT and the Business to deliver a new billing system for the MVNO market.

This $7M project included working with IT vendors for the rating product integration and working closely with internal marketing and IT teams.

In the different SDLC phases my role was to:

- Chair the solution and JAD sessions

- Identify gaps between the business requirements and the vendor’s product. These gaps could end up as a new development or as a temporary workaround with a future CRs

- Assisted with process flow diagrams using VISIO and Data modelling in Erwin

- Negotiating CRs with the vendors to identify responsibility for developing them

- Engaging necessary teams to bring technical/business aspects to resolve issues.

- Releasing any road blocks by getting approvals and updating the project plan.

- Orchestrating QA effort

My area of responsibilities included:

- Business intelligence – integration of the new data with existing data warehouse

- Finance reporting – compliance with reporting regulation and company reporting

- Revenue assurance – follow RA company processes with the new brand

- Fraud management - Integration with existing fraud systems

• I served as the interface between IT and the Business to deliver a new billing system for the MVNO market
• This $7M project included working with IT vendors for the rating product integration and working closely with internal marketing and IT teams
• In the different SDLC phases my role was to:
• Chair the solution and JAD sessions
• Identify gaps between the business requirements and the vendor’s product
• These gaps could end up as a new development or as a temporary workaround with a future CRs
• Assisted with process flow diagrams using VISIO and Data modelling in Erwin
• Negotiating CRs with the vendors to identify responsibility for developing them
• Engaging necessary teams to bring technical/business aspects to resolve issues
• Releasing any road blocks by getting approvals and updating the project plan
• Orchestrating QA effort
• My area of responsibilities included:
• Business intelligence – integration of the new data with existing data warehouse
• Finance reporting – compliance with reporting regulation and company reporting
• Revenue assurance – follow RA company processes with the new brand
• Fraud management - Integration with existing fraud systems, As a PM, I was responsible for the program budget, resource, timeline
• Key responsibilities included:
• Creating program financial reports
• Tracking expenses of a $10M program with diversified teams of off-shore and on-sight resources
• As a BSA, I was responsible for delivering business requirements for one of the most innovative current projects in the company
• Objective of this $14M project was to enhance the user experience of Rogers customers, and allow them to integrate all of Rogers services under one service umbrella while keeping data privacy
• Key responsibilities included:
• Breakdown of the business requirements to detailed design for development tasks
• Working together with the business product team to identify potential conflicts between the requirements and the proposed solution
• Defining the User Interface requirements
• Defining the User Acceptance Tests

• Manage variety of BI projects as part of an IT renewal program within the strategic portfolio
• Manage the delivery of software development through all phases of the project life cycle - analysis, design, development, testing, implementation and post-production support
• Determining and overseeing of project scope, budget, planning, risks and communication plans.

• Supervision and manage the build of Interfaces to the Amdocs Billing System, in support of the implementation of a new Amdocs system
• Responsibilities included:
• Lead development of all interfaces to Amdocs billing system in Vodafone
• Business and requirement analysis for customer environments and development of appropriate concepts to address these needs
• Preparation of System Analysis documentation targeted at programmers and QA team
• Determination of environment configuration (included Dev, Unit test, System test, Production)
• Support programmers through ETL development processes on DataStage and PL/SQL
• Built scheduler jobs process map – using Control-M
• Responsibility for the Development of financial modules, data cleansing, interfaces and other Data manipulations
• Reconstruction of old DWH to accommodate requirement for a new billing system
• Responsible for tuning of existing Data Warehouses and Universes
• Formulating additional specifications to existing Data mapping documents
• Client’s list includes:

Client’s list includes:

Bezeq - Israel’s national telecommunications provider (Sep 05 – July 08),

Vodafone Hungary – European cellular provider (Dec 04- Aug 05),

Osem – Food industry (Mar 04 – Nov 04)

• Analysis and implementation of a complete Data Warehouse building process
• Responsibilities include:
• System Analysis of business requirements
• Preparation of System Analysis documentation
• Development of Universes and complicated reports in Business Objects
• Building Data Marts and ETL processes for: Budget, Costs, sales, service
• Develop interfaces to the ERP (Baan)
• Develop Unix Shell scripts

SW developer in the billing system implementation team of a telecommunication provider in Seattle, USA.

Responsibilities include:

1. Development and enhancement of new features using UNIX, C, Cobol, Oracle

2. Customization of billing software

3. On-site customer support