Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Amir khan

Mississauga

Summary

. 4 years experience in customer service . Excellent money management, customer service, and responsibility skills Willing to relocate: Anywhere

Professional with strong background in customer service, ready to deliver impactful results. Capable of handling complex customer interactions with empathy and efficiency, adept at problem-solving, and skilled in communication. Valued team player known for adaptability and fostering collaborative environments. Proficient in conflict resolution, CRM systems, and multi-channel support.

Overview

7
7
years of professional experience

Work History

Account Manager

affinity luxury car rental
12.2022 - Current
  • Prioritized customer service and customer satisfaction order to maintain a good reputation for me and my company
  • Set up and completed car rentals for customers in a timely fashion
  • Explained the contract to the customer and make sure all rules and regulations were understood
  • Dealt with complaints and made sure that every opinion was heard out and make sure that the next time better
  • Conducted sales calls in order to gain more accounts and revenue for my company
  • Dealt with customer inquiries and ensured everyone’s inquiries were attended to
  • Dealt with invoicing between dealerships and insurance companies and followed up on overdue payments

Assistant Property Manager

Storagemart
05.2022 - 11.2022
  • Took care of the facility and maintained its cleaning standards
  • Followed up with leads and sold storage units
  • Sold and handled merchandise
  • Helped to ensure that my store met our KPIs
  • Managed and adapted to different stores/sites all over the gta

Key Holder

Rexall
10.2018 - 09.2021
  • I was the manager at nights in the store. Some of my responsibilities included stocking the back store, dealing with customer complaints, and counting all of the money to make sure everything balanced and was ready for opening the next morning.

Education

High school diploma or GED -

Clarkson secondary school
Mississauga, ON
06.2019

Skills

  • Retail Management
  • Organizational skills
  • Microsoft Office
  • Merchandising
  • Retail Sales
  • Planograms
  • Computer skills
  • Assistant Manager Experience
  • Communication skills
  • English
  • Time management
  • Cash Handling
  • Store Management Experience
  • Customer service
  • Account management
  • Client relationship management
  • Customer satisfaction
  • Strategic planning
  • Goal oriented

Additional Information

Highest Level of Education: Secondary School

Timeline

Account Manager

affinity luxury car rental
12.2022 - Current

Assistant Property Manager

Storagemart
05.2022 - 11.2022

Key Holder

Rexall
10.2018 - 09.2021

High school diploma or GED -

Clarkson secondary school

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Amir khan