Summary
Overview
Work History
Education
Skills
Timeline
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Amir Jabbari

Coquitlam,BC

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

5
5
years of professional experience

Work History

Sales Associate

Persian Apparel
Tehran, Iran
01.2023 - 01.2024
  • Greeted and assisted customers in selecting clothing products, providing product knowledge and recommendations
  • Achieved and exceeded monthly sales targets through effective upselling and cross-selling techniques
  • Managed inventory and restocked shelves, ensuring product availability and visual merchandising standards.

Customer Service Associate and Cashier

Iranian Mega Store
Tehran, Iran
01.2021 - 01.2023
  • Assisted customers with purchases, returns, and inquiries in a high-volume retail environment, achieving high customer satisfaction ratings
  • Organized and maintained store shelves to ensure a clean and appealing shopping experience
  • Processed transactions efficiently and accurately as a cashier.

Customer Service Representative

Iran Cell
Tehran, Iran
01.2019 - 01.2021
  • Resolved customer inquiries and complaints, enhancing customer satisfaction
  • Processed billing, account changes, and technical support requests
  • Utilized CRM software to maintain detailed records of customer interactions and transactions
  • Managed communication through phone, email, and live chat for timely customer support
  • Implemented feedback mechanisms to improve service delivery.

Education

Bachelor's Degree -

Iran Science And Technology University
Tehran, Tehran
01-2021

Skills

  • Customer Relationship Management
  • Communication Skills
  • Adaptability
  • Problem-Solving
  • Persuasion and Negotiation
  • Interpersonal Skills
  • Microsoft Office
  • Work Ethic and Integrity

Timeline

Sales Associate

Persian Apparel
01.2023 - 01.2024

Customer Service Associate and Cashier

Iranian Mega Store
01.2021 - 01.2023

Customer Service Representative

Iran Cell
01.2019 - 01.2021

Bachelor's Degree -

Iran Science And Technology University

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Amir Jabbari